Learn & Support

View support for each of the products and services that make up the Research Intelligence Solutions suite. You can also view webinars relating to the individual products.

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Analytical Services

In order to provide the best solution, Analytical Services takes a consultative approach to understand your information needs.Analytical Services takes the time to understand your goals and interests in order to provide the most appropriate analysis.

Please consult your local Elsevier sales team to discuss how Analytical Services can meet your specific needs.

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Download the Catalog of Offerings

Discover what Analytical Services can do for you.

SciVal Metrics Guidebook

A comprehensive guidebook to help you understand the practical use of metrics.

Reports

Factsheet


Expert Lookup

Need a scientific expert? Worried about conflict of interest in your reviewers?

Find a list of leading experts in minutes with Expert Lookup.

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Read an overview of Expert Lookup:

Factsheet


Pure

Contact us

The Pure Helpdesk is available during European working hours at +45 96 35 61 00

WebEx

Recorded WebEx held on 3rd July 2014 which details the benefits from the launch of Pure 5, an enhanced version of Elsevier's leading research information management system, and part of the Research Intelligence portfolio of tools & services

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Download a brochure

Discover more about our support for the research community.

Request the Pure documentation

More information about functionality, architecture, implementation process + more

Resources to help you promote Pure in your institution

Spread the word about Pure on-campus and ensure that you and your users get the most from your investment.  We’re excited to offer templates for fliers and posters, sample wording for webpages, newsletters, and emails, and print-and-go fliers to share with colleagues.

* Please note: the below may contain references to features and functionality not available as part of your Pure installation. We encourage you to customize these materials to fit the needs of your institution.

Download full Pure On-Campus Toolkit

DOC (ZIP) PDF (ZIP)

Download specific resources

7 Things You Can Do In Pure

DOC PDF

Introduction to Pure

DOC PDF

Profile Refinement Service - Scopus Data and Pure

DOC PDF

Pure - On-Campus Poster Template (Administrators)

DOC PDF

Pure - On-Campus Poster Template (Researchers)

DOC PDF

Pure - Sample Messaging for On-Campus Promotion

DOC PDF

Pure Features and Benefits

DOC PDF

Pure Introductory Guides

Whether you’re an administrator running tasks in Pure yourself, or helping researchers to build their CVs, these Introductory Guides will take you step-by-step through the most common tasks within Pure.

Introductory Guides are only available to staff at current Pure institutions.  To access the Guides, please contact your Elsevier Customer Consultant, or follow the link to verify your account.

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SciVal

Introduction to SciVal video

Watch this 5 minute quick-start video to learn how SciVal offers quick, easy access to the research performance of 7,500 research institutions and 220 nations worldwide. SciVal enables you to visualize research performance, benchmark relative to peers, develop collaborative partnerships and analyze research trends.

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Usage Guidebook

A practical guidebook to help you understand usage data and metrics.

SciVal Metrics Guidebook

A comprehensive guidebook to help you understand the practical use of metrics.

SciVal Patent Metrics

A guidebook to explain SciVal's coverage of patents and patent-related metrics.

Snowball Metrics

SciVal offers a broad spectrum of industry-accepted and easy-to-interpret metrics.

Download the SciVal factsheet

Please follow SciVal and join the discussion on Twitter: @SciVal


SciVal Funding

Need help getting started? Watch the introduction video:

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Purchase a 12 month personal subscription


SciVal Funding Factsheet

Discover more about how SciVal Funding can help you to receive targeted funding recommendations.

Whitepaper: Navigating the Research Funding Environment

An overview of ways to overcome the challenges inherent to the current grant-making system.

Webinars

Connect with research intelligence experts through our webinar series. Our webcasts show you how benefit from Elsevier's Research Intelligence Tools, answering the most pressing challenges researchers and research managers face. Our innovative solutions improve an institution's and individual's ability to establish, execute and evaluate research strategy and performance.

Engage with the webinars below or on our BrightTalk channel.


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