Mail order and online pharmacy improves efficiencies and effectiveness

As the healthcare industry transforms to value-based models, retail pharmacies continue to expand their roles and reinvent themselves as part of the provider environment.

This mail order and online pharmacy became proactive with its customers, using the right tools in order to efficiently access drug information – checking for drug interactions, researching medication-related health concerns and offering counseling to customers before they called with questions.

Productivity improved and value-centered tasks increased while time-consuming methods decreased.

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