Lovelace Health Plan Chooses Elsevier / MEDai Predictive Analytic Solutions to Reduce Costs, Enhance Data Sharing and Assess Risk

Suite of Risk Navigator products chosen to drive quality outcomes through predictive analytics and behavioral modeling at New Mexico health plan

Orlando, Fla. – 14 April, 2011 – Elsevier / MEDai, a leading health information company with award-winning solutions for the improvement of care delivery, announced today that Lovelace Health Plan in New Mexico has purchased several products in MEDai’s suite of Risk Navigator productsto drive quality outcomes through predictive analytics. Lovelace will use Risk NavigatorClinical®, Risk Navigator Performance® and Risk Navigator Financial®

Lovelace chose the suite of Risk Navigator products because of its ease of use, reliability and transparency of risk predictions, integration of evidence-based medicine guidelines, and the speed and thoroughness of implementation.

“We were in need of a solution that allowed us to reliably forecast healthcare costs, identify and stratify risk in our patient populations, identify which patients would be positively impacted by our case and disease management programs, and enhance the patient/provider experience,” said John Cruickshank, chief medical officer, Lovelace Health Plan. “The suite of Risk Navigator products we have selected will allow us to focus on member and clinician engagement, enhance communication, continually measure and improve quality of care, and manage costs.”

Risk Navigator Clinical applies evidence-based clinical rule sets and advanced mathematical process to claims, membership and other data to identify high-risk members. Lovelace will utilize Risk Navigator Clinical to improve its population risk and member disease management. At the population level, Lovelace will better understand what conditions are driving costs within the health plan and what the risk profile is of the population as a whole. At the member level, it will be utilized to show how to manage high-risk conditions (i.e. diabetes, asthma, coronary artery disease, etc.). Clinicians and administrators can then use these clinically based forecasts to allocate resources efficiently and intervene before adverse outcomes occur and unnecessary dollars are spent.

Lovelace will also use Risk Navigator Clinical to improve engagement with clinicians by giving them access to member history and compliance information. Risk Navigator Clinical will allow clinicians to see a member’s compliance with evidence-based medicine guidelines. If a clinician receives a report that shows his patients have a 50% compliance rate, that clinician now has the ability to engage with his patients based on the information provided by Lovelace and potentially improve outcomes for that patient.

Risk Navigator Performance provides retrospective and prospective profiling of providers and facilities, and compares provider and facility performance against national and regional benchmarks. Lovelace will use Risk Navigator Performance to view provider profiles internally by focusing on quality and evidence-based medicine guideline compliance rates.

Risk Navigator Financial supports actuarial and underwriting analysis and reporting by leveraging clinical risk information and cost predictions. Risk Navigator Financial will allow Lovelace to better identify and assess the risk associated with an employer group at the time of renewal. Additionally, Lovelace will be able to look at the risk assessment by categories of eligibility for its Medicaid population.

“Health systems are faced with the task to ensure a high quality of care while also managing costs,” said Clayton Ramsey, chief operating officer, Elsevier / MEDai. “MEDai’s predictive analytic tools will allow Lovelace to identify costly populations, assess risk and improve provider information sharing ultimately improving quality outcomes and lowering healthcare costs.”

For more information, please visit or call 800-446-3324. 


About Elsevier / MEDai
Elsevier/MEDai, Inc. is a leading health information company offering award-winning solutions for the improvement of healthcare delivery. Utilizing cutting-edge technology, payers and care management organizations are able to predict patients at risk, identify cost drivers for their high-risk population, forecast future health plan costs, evaluate patient patterns over time, and improve outcomes. For more information on Elsevier/MEDai, visit Its parent company, Elsevier (, is a world-leading publisher of scientific, technical and medical information products and services, with more than 7,000 employees in over 70 offices across 24 countries.

About Elsevier
Elsevier is a global information analytics business that helps scientists and clinicians to find new answers, reshape human knowledge, and tackle the most urgent human crises. For 140 years, we have partnered with the research world to curate and verify scientific knowledge. Today, we’re committed to bringing that rigor to a new generation of platforms. Elsevier provides digital solutions and tools in the areas of strategic research management, R&D performance, clinical decision support, and professional education; including ScienceDirect, Scopus, SciVal, ClinicalKey and Sherpath. Elsevier publishes over 2,500 digitized journals, including The Lancet and Cell, 39,000 e-book titles and many iconic reference works, including Gray's Anatomy. Elsevier is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

Media Contact
Tom Reller
VP, Global Corporate Relations, Elsevier
+1 215.239.3508