Photo credit: © 2016 Meliá Sitges
WARNING - SCAM ALERT: Exhibitor Housing Services (EHS) & Exhibitor Housing Management (EHM)
Elsevier has learned that a third-party company, Exhibitor Housing Services (EHS)), also operating under the name Exhibitor Housing Management (EHM), is targeting Elsevier conference speakers and attendees with a fraudulent travel and hotel booking scheme. The company is calling and/or emailing conference speakers and attendees and falsely claiming it is the “official” housing bureau and/or authorized by Elsevier to book hotel and/or travel accommodations for the conference. This is entirely FALSE. Elsevier is not affiliated in any way with EHS or EHM.
The company makes a number of FALSE and FRAUDLENT claims about the conference designed to obtain your credit card information, including:
- There are issues with your hotel reservation for the conference;
- The hotel room rate for the conference has increased and/or rooms are running out and must be booked with EHS or EHM as soon as possible;
- Hotel rooms for the conference can only be booked through EHS or EHM;
- That EHS or EHM can get you a cheaper room rate than the conference organizers; or
- Hotel rooms for the conference are sold out and that they can help find you alternatives hotels.
Please be aware that this is a SCAM designed to obtain your credit card information and/or make phony charges to your credit card. Please exercise extreme caution when contacted by EHS or EHM. The EHS/EHM representatives are extremely pushy and prodding. We recommend that you do NOT give this company your credit card number, personal information, or any details about your hotel reservation. We have heard that conference speakers and attendees that have given EHS/EHM their credit card information have incurred substantial credit card charges (cancellation fees, service fees, etc). Additionally, the hotel room reservations are never made and the attendees are left without hotel reservations for the conference.
In the event that Elsevier contracts with ANY outside company, we will provide you that information DIRECTLY. If you receive a phone call from EHS/EHM or an e-mail sent from @ehshousing.com, please forward the information to
Note to conference delegates
All accommodation bookings should be made directly through the conference hotel(s), using the accommodation booking link on the website where specified. We do not share delegate information with accommodation booking agencies, so should you be contacted by an accommodation booking agent please refer this back to Elsevier.
A number of bedrooms have been reserved at a specially negotiated rate for conference delegates at the Meliá Sitges – the conference hotel.
Joan Salvat Papasseit, 38
Barcelona - Sitges 08870
The conference rate is:
€137.50 – based on single occupancy
€159.50 – based on double occupancy
These rates are per room per night and include breakfast and VAT. City tax of €1 per person per night is not included.
The deadline for booking accommodation is 24 January 2017. After this date accommodation will be subject to availability at the prevailing rate.