Revenue cycle board

With a team of over 7,000 professional staff members, our knowledge makes the difference between delivering good and great care.

Revenue cycle, coding advisory board

Mervat Abdelhak, PhD, RHIA, FAHIMA

Univetsity of Pittsburgh

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Sue Chamberlain, MSCTE, RHIA, CCS-P

The Christ Hospital

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Gilbert Davis

The Children's Hospital of Philadelphia

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Lorena Chicoye, MD

Baptist Health South Florida

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John Glatthorn

Optera Healthcare Strategies

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Judy Kelly, RHIA, CCS

Rochester Regional Health System

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Bridgette Kreuder, RN, CCS

North Shore Long Island Jewish Health System

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Jim Taylor, MD

Iora Health


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James G. Wall Jr., RN-TN, BSN, MBA

LifePoint Health

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Revenue cycle, coding advisory board

Mervat Abdelhak, PhD, RHIA, FAHIMA

Department Chairman & Associate Professor; Department of Health Information Management; School of Health & Rehabilitation Sciences
University of Pittsburgh

Mervat Abdelhak is recognized internationally as a leader and visionary with significant contributions to Health Information Management (HIM) and Health Informatics (HI) education and practice. Abdelhak founded the Masters programs and PhD Core in HIM at the University of Pittsburgh, being the first academic department offering graduate education for HIM professionals. She accelerated the department's research program. Her research interests include workforce readiness, patient engagement, and creating a learning health system in health care.

She is the recipient of coveted awards including: the American Health Information Management Association (AHIMA) Distinguished Member Award, the Pennsylvania Health Information Management Association (PHIMA) Distinguished Member Award, the University of Pittsburgh Distinguished Alumnus Award, and the Edna Huffman Literary Award. Abdelhak served as AHIMA's president, AHIMA's Board of Directors, co-authored AHIMA's Vision 2016:  A Blueprint for Quality Education in HIM and chaired the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM). Abdelhak has 40+ scholarly articles published; has been an invited speaker with over 100 international/national presentations, and has provided numerous consultancies in the United States, Puerto Rico, Japan, Canada, Saudi Arabia, Egypt, Kuwait and UAE.

Sue Chamberlain, MSCTE, RHIA, CCS-P

Director of Medical Record Services
The Christ Hospital

Gilbert Davis

Asst. VP, Assoc. CIO, IS Business Operations & HIM
AHIMA Approved ICD-10-CM/PCS Trainer
The Children's Hospital of Philadelphia

Lorena Chicoye, MD

Corporate Medical Director Managed Care
Network Development and Medical Management
Baptist Health South Florida

John P. Glatthorn

Practice Director
Optera Healthcare Strategies

John is the practice director for clinical documentation enhancement, physician services and healthcare strategy at Optera Healthcare Strategies based in Philadelphia, PA.  He has over 12 years’ experience as both a project manager and program manager and is also the former COO of a physician group practice where he was responsible for all revenue cycle operations and compliance. His specialties include analysis of ICD-10 impact in the pediatric space, diagnosis specificity education, and surgical documentation enhancement. He holds a BSBA from Drexel University, multiple industry certifications, and is a graduate of the executive education for healthcare professionals program at Cornell.  John has regularly lectured on healthcare topics over the last 8 years including appearances at HIMSS, AHIMA, ACDIS, and PMI. John was also voted the 2011 HIMSS New England Speaker of the Year.

Judy Kelly, RHIA, CCS

Senior Director of Health Information Management
Rochester Regional Health System

Bridgette Kreuder, RN, CCS

AVP Denials Management and Education/Optum 360

Jim Taylor, MD

Medical Director of Accountable Care Operations
Iora Health

James G. Wall Jr., RN-TN, BSN, MBA

Senior Director Clinical Documentation Improvement
LifePoint Helath

James has 36 years of experience in healthcare, including trauma surgery ICU, coronary and medical ICU, substance abuse treatment, pharmaceutical research, utilization review, case management, and CDI. At LifePoint Health, a Fortune 500 70+ hospital system, he transitioned to a single CDI software platform and a standardized CDI educational program. He conducts site visits to new acquisitions and current holdings to assess and create plans of action for CDI implementation and optimization. He hosts “CDI Forum,” a monthly webinar series for the CDS and coders of LifePoint Health. He is also a member of the Tennessee ACDIS Chapter.