Customer stories
Institutions around the world use Research Intelligence tools to answer the most pressing challenges that their researchers and research managers face. We invite you to read and listen to some of their stories below.
Visit the Resource Library for a full listing of Research Intelligence resources from fact sheets to reports.
Research Intelligence case studies
Case Study: University of Surrey
Increasing collaborations and helping target funding bids by using SciVal and Scopus to better understand research strengths.
Creating an innovative research environment to compete on a global scale
National Cheng Kung University
Comprehensive university to innovative research enterprise
How three solutions from Elsevier help the University of Johannesburg
In their words: Huey-Jen Jenny Su, National Cheng Kung University, Taiwan
Huey-Jen Jenny Su, President of National Cheng Kung University explains how Elsevier's Research Intelligence solutions help NCKU build their research strategies and support their university management and decision process.
Scopus case studies
Making metrics come alive with interactive data visualizations
University of Illinois at Urbana-Champaign's Library puts Scopus APIs to work
Developing enhanced reporting and decision making tools with Scopus APIs
Herzen University
SciVal case studies
In their words - Jae Sung Lee, Vice President
Jae Sung Lee, Ulsan National Institute of Science and Technology explains how SciVal helps the institute generate its annual report and motivate faculty to become better researchers.
In their words - Sansanee Chaiyaroj, Mahidol University
Sansanee Chaiyaroj, Vice President for Research and International Relations at Mahidol University, explains how SciVal allows them to monitor research trends.
In their words – Jaiyong Lee, Yonsei University
Jayiong Lee, Provost at Yonsei University, explains how SciVal plays an integral part in shaping their research strategies and policies.
In their words - Ian Rowlands, King's College London
Ian Rowlands, Research Services Manager & Bibliometrician, shares how SciVal, powered by Scopus, helps them identify and evaluate their international partnerships.
In their words - Vitaly Bagan, Moscow Institute of Physics and Technology
Vitaly Bagan, Head of the Strategic Development Office, explains how Elsevier's Research Intelligence solutions empowers their researchers with rich data.
In their words - Ellen Fest, Wageningen University and Research
Ellen Fest, Information Specialist, shares how Elsevier's Research Intelligence solutions allows them to evaluate their collaborative partnerships.
SciVal in their words - Yao-Ting Sung, National Taiwan Normal University
National Taiwan Normal University's Executive Vice President, Yao-Ting Sung, shares how SciVal helps the university broaden its strategic vision.
SciVal in their words – Jeffrey J.P. Tsai, Asia University
Asia University President Jeffrey J.P. Tsai shares how SciVal helps the university promote international collaboration.
SciVal in their words – Tao-ming Cheng, Chaoyang University of Technology
Chaoyang University of Technology's President, Tao-ming Cheng, shares how his university is using SciVal to improve its institutional rankings.
SciVal in their words – Katie Evans
Katie Evans from the University of Bath shares how they use SciVal to showcase research strengths.
SciVal in their words – Kirsty Collinge
Kirsty Collinge from Heriot-Watt University shares how they are using SciVal to characterize and profile research excellence.
SciVal in their words – Masud Khokhar
Masud Khokhar from Lancaster University shares how they are using SciVal to benchmark their performance against competitors.
SciVal in their words – Liam Cleere
Liam Cleere from University College Dublin shares how they are using SciVal to monitor their research strategy.
SciVal in their words – Shota Fujii
Shota Fujii from Osaka University shares how they are using SciVal to benchmark research performance against other institutions.
SciVal in their words – Alison Lloyd
Alison Lloyd from Hong Kong Polytechnic University shares how they are using SciVal to measure and manage research performance.
SciVal in their words – Kris Angkanaporn
Kris Angkanaporn from Chulalongkorn University in Thailand shares how they are using SciVal to benchmark and analyze research performance.
SciVal in their words – Daichi Kohmoto
Daichi Kohmoto from Kyoto University Research Administration Office (KURA) shares how they are using SciVal to improve their research strategy and enhance collaboration.
SciVal in their words – Michael Khor
Michael Khor from Nanyang Technological University (NTU) in Singapore shares how they use SciVal to monitor research performance.
SciVal in their words – Anna Grey
Anna Grey from the University of York explains how they are using SciVal to help develop collaborative partnerships.
SciVal in their words – Jonathan Greer
Jonathan Greer from Queen's University Belfast talks about why they chose SciVal and how it can help researchers embrace research metrics.
SciVal in their words – Sam Gray
Sam Gray from Manchester Metropolitan University shares how they are using SciVal in a drive for research excellence.
How Unilever uses SciVal to help accelerate innovation
Learn how a major multinational consumer goods company has been using SciVal to help find technology partners, measure themselves against the competition, identify emerging technology areas and more.

Aarhus University - Creating more competitive submissions for funding application success
Aarhus University sought to further improve the quality of its funding applications. To achieve this, the Research Support Office needed to assess its research teams accurately and match them with the appropriate funding and grants. Find out how the department used to Elsevier's SciVal® for better visibility and management of its research data and insights into their faculties' capabilities.

Embracing the REF – Supporting research excellence in the UK and beyond
This paper looks at the role played by Elsevier over the past decade as data provider and partner in a number of prestigious rankings, customized reports and national assessment exercises.
It examines Elsevier's role in supporting the REF submission and assessment process, and also draws on the testimony of some of the information specialists, administrators and researchers who occupied the "trenches" of the assessment and whose efforts helped make the exercise happen.

Driving the country as innovation powerhouse: National Research Foundation of Korea
The use of SciVal has become integral to the National Research Foundation of Korea in meeting its mandate to drive research and development (R&D) excellence, and to reinforce South Korea’s standing as a global innovation leader.

University of Johannesburg - Research in the age of the Fourth Industrial Revolution
Today’s disruptive technological advances present many challenges—and opportunities. In support of its efforts to expand into a globally-recognized, innovative research enterprise, the University of Johannesburg is using SciVal to benchmark their research activities, examine university rankings, keep track of how they compare to peer institutions and departments and evaluate potential collaborators.
In their words - Richard Masterman, University of Nottingham
Richard Masterman, Associate Pro-Vice Chancellor for Research Strategy and Performance explains how they used Elsevier's Research Intelligence solutions, to help secure institutional funding.
Pure case studies
Pure in their words: Ivan Grigoriev & Sergey Kondakov, Saint Petersburg State University, Russia
Pure in their words – Aija Kaitera, University of Helsinki, Finland
Pure in their words – Santhosh Krishnan Venkata, Manipal Academy of Higher Education, India
Pure in their words - Laura Turner, The University of Manchester, UK
Pure in their words - Karen Ramsden, Montclair State University, USA
Pure in their words - Dimitri Unger, Vrije Universiteit, The Netherlands
In their words – Christian Wagner, City University of Hong Kong
Christian Wagner, Chief Information Officer at the City University of Hong Kong, shares how having Pure as one single source of data improved reporting.
Pure in their words - Anne Thorst Melbye
Anne Thorst Meylbye from the University of Southern Denmark shares how Pure benefits her University.
Pure in their words - Yvonne Fox, Lancaster University
Yvonne Fox from Lancaster University discusses how Pure made her life easier.
Pure in their words - Jane Holt, Monash University
Jane Holt from Monash University talks about the implementation of Pure and future plans.
In their words - Sadayoshi Ito, Tohoku University
Vice-President Ito presents Tohoku University and discusses the stakes of successful international collaboration.
Pure in their words - Nicolaj Veje Pedersen, Aarhus University, Denmark
Nicolaj Veje Pedersen, System Administrator from the Aarhus University, shares how Pure has helped the university’s researchers promote their work to the world.
Pure in their words - Steven Van den Berghe, Vrije Universiteit Brussel, Belgium
Steven Van den Berghe, Research Information Systems Manager from the Vrije Universiteit Brussel, shares how Pure made it possible to standardize reports and easily generate researcher CVs.
Pure in their words - Bernard Detrembleur, University of Namur, Belgium
Bernard Detrembleur, University of Namur’s Research Information System Manager, shares his experience with Pure explaining the ease-of-use and the variety of useful features.
Pure in their words - Jan Fransen, University of Minnesota, US
Jan Fransen, University of Minnesota’s Service Lead for Researcher and Discovery Systems and founding member of the Pure North American User Group, explains how Pure reduced administrative burden while stimulating collaboration between researchers due to the simplified publication tracking.
Pure in their words - Mark Cox, King’s College London, UK
Dr. Mark Cox, Head of Research Information Systems from King’s College London, shares Pure’s simple out-of-the box implementation and interconnectivity features.
Pure in their words - President Dr. Yun Yen, Taipei Medical University, Taiwan
Dr. Yun Yen, president of Taiwan’s highly ranked Taipei Medical University (TMU), explains how Pure has contributed towards building TMU’s excellence in research performance and global collaboration.
Pure in their words - Tiago Guedes, Nova University, Lisbon, Portugal

Steering Research into the Next Era of Growth – City University of Hong Kong
Bogged down by data silos and administrative inefficiency–including researchers with multiple profiles that are not reconciled, City University of Hong Kong sought a better way to collect and analyze its institutional research data. Discover why they chose Pure over other options.