Case Study: Baptist Health

Elsevier Care Planning helps advance patient-centered care and improve interprofessional collaboration.

By: Elsevier Clinical Nursing

Baptist Health Case Study

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Customer profile:

Headquartered in Louisville, Ky., Baptist Health offers more than 350 points of care across the states of Kentucky, Indiana, Illinois and Tennessee. The health system maintains approximately 2,700 beds across nine hospitals and realized 116,419 inpatient and 1.7 million outpatient visits in 2017. Notably, all hospitals have received either ANCC Magnet® or ANCC Pathway to Excellence® designations.


Baptist Health chose Elsevier Care Planning to standardize processes across facilities and optimize the coordination of evidence-based care. An internal study revealed a 225% post-implementation improvement in overall satisfaction with care planning. Deployment of the solution enabled the organization to elevate staff perceptions of care planning across four domains. Some highlights include:

increase in perceptions that care planning improves communication among interprofessional team members

increase in perceptions that care planning supports critical thinking to reflect the goals of patients and families

increase in perceptions that care planning incorporates best practices into care

Elsevier Care Planning

Elsevier Care Planning is the industry’s only EHR-based care planning solution that combines the patient story, more than 600 evidence-based clinical practice guidelines and standardized assessments into one patient-centered plan of care across all care settings and disciplines. Elsevier’s pre-built Care Planning solution assures seamless integration with a well-established implementation and adoption methodology.

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