Patient Pass


Patient education reinvented

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Your pass to empowered patients

The essential benefits

Patients get a seamless digital experience

A personalized experience for patients

Education is tailored based on patient preferences and delivered via real-time notifications to their devices.

Clinicians get a better workflow

A simplified workflow for clinicians

The right education is suggested for each patient using their patient record for context.

Healthcare Leaders get powerful analytics

Insights into usage for healthcare leaders

Data on patient education assignment and usage to drive clinical programs and maximize ROI.

IT gets less strain on resources

Little to no strain on IT resources

Simplified data management process through eliminating need for manual uploads.

PatientPass allows our organization to view the history of patient education provided and gives the clinician, for the first time, analytics to understand where the patient is in the education journey.

-Craig Lindsey, Vice President and Chief Clinical Informatics Officer at AdventHealth

Key capabilities of PatientPass

Patient-centered experience

Personalized education experience based on patient preferences

Workflow efficiency

Fast access to suggested relevant education, with ability to save preferred education

Timely, evidence-based education

Automatic updates, with option to automate pre-procedure education

Insights & reporting

Data and analytics on patient education assignment and usage

Advanced technology

Cloud-based platform built using SMART on FHIR technology and seamlessly integrates into EHR

PatientPass Desktop

See how you can improve your patient education

Contact us to request a demo

Our customers

Henry Ford Health System Logo
Baptist Health Jacksonville
Baptist Health
El Rio Health
Integris Health
Lakeland Regional Health
NCH Healthcare System
OU Medicine
West Tennessee Healthcare


Trends sheet

Insights Thumbnail_6 Trends

6 Trends shaping the future of patient education

If your clinicians are like most, they’ve adapted entirely to new care delivery models with lightning speed. They’re caring for higher-complexity patients through an evolving mix of in-person and digital touchpoints.

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Evaluator tool

PatientPass Eval Thumbnail

Choosing the right patient education platform

Our evaluation checklist provides you with the tools you need to make an informed decision on which platform provides the most benefits to your patients and clinicians.

Start your evaluation


ebook thumbnail

Health Literacy in the New Normal: Meaningful Ways to Engage Your Patients

Find new strategies to meet those challenges and help patients improve their health.

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PatientPass eBook

Reinvent your Patient Education with PatientPass

Discover a better way to educate and empower your patients with Elsevier’s next-generation digital education platform, PatientPass, that creates an information feedback loop that keeps patients at the center.

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