patient-engagement-header

Patient Engagement

Providing consistent, evidence-based patient education

Contact us

Empower your patients with information you trust


Patients as consumers

From wearable technologies that monitor everything from fitness and sleep to vital signs, and voice-activated digital assistants that control our smart homes and entertainment, today’s consumers are accustomed to a rich digital experience — one that extends to heightened expectations about their healthcare. The demand for digital access to healthcare technologies that emerged in response to the pandemic is here to stay. Health systems can leverage that to provide a patient education experience that aligns with individual care journeys.

Patients as consumers

Demand for personalization

Demand for personalization

Today’s tech-savvy patients demand that their healthcare providers go beyond providing easily accessible multimedia information. To “meet patients where they are,” providing the right educational materials to patients at all health literacy levels is just the first step. Healthcare organizations must also meet patient expectations for personalized, evidence-based education in formats optimized for their preferred devices — in their preferred language, at their reading level, and in terms that are actionable and meaningful to their health.

Complex patient care

The number of patients postponing care surged during the health crisis. That delay has many clinicians anticipating higher volumes of patients with more severe chronic diseases and comorbidities. To better manage complex cases efficiently, clinicians across disciplines will need to empower patients at every touchpoint with educational materials that provide consistent, evidence-based information.

Complex patient care

Greater post-discharge accountability

Greater post-discharge accountability

The adoption of value-based care agreements linking facility reimbursements with readmission rates and health outcomes continues to increase. To address quality outcomes, health systems must help patients and their caregivers make smart care management choices at home. Comprehensive, evidence-based patient education in their preferred consumable format can help ensure patients get the best guidance possible even after they have left the facility.

Care planning and collaboration isn’t just between departments— it’s also between clinicians and patients. But getting everyone on the same page can be a tough task, with the potential for disconnects from one hand-off to the next or even for the patient themselves.


Download our brief to learn how Elsevier’s Care Planning and PatientPass solutions can help you to:

  • Promote team-based collaboration that contributes to more consistent care and a better patient experience
  • Enable clinicians to find and refer the right education to keep the patient engaged in their treatment plan
  • Derive insights into what your organization can do differently to deliver better care to your community
  • Contact us for a demonstration
  • Insights

    Evaluator tool

    PatientPass Eval Thumbnail

    Choosing the right patient education platform

    Our evaluation checklist provides you with the tools you need to make an informed decision on which platform provides the most benefits to your patients and clinicians.

    Start your evaluation

    eBook

    ebook thumbnail

    Health Literacy in the New Normal: Meaningful Ways to Engage Your Patients

    Find new strategies to meet those challenges and help patients improve their health.

    Read now

    NGPX Report

    Building the Future of Patient Education Report

    NGPX surveyed healthcare leaders across the US to learn more about their current challenges for educating patients and the strategies they’re deploying to achieve better patient outcomes.

    Read the report

    Elsevier can help

    Learn how Elsevier’s PatientPass and our other patient education solutions can empower your patients to make better health decisions.

    Learn more