NEW! Improvements to Engineering Village’s identify and access management system

Elsevier is unifying identity and access management across all products. In the future, all users will be able to sign in, register and gain access to all products via a single central identity and access management system. This brings the following key benefits:

  • A consistent, simpler user experience for signing in and creating an Elsevier Account, including improved integration with browser password managers
  • Reliable Single Sign On eliminating the need for users to sign in again as they move between multiple Elsevier products and services
  • A new, integrated flow for gaining remote access from anywhere via institutional (federated) login or institutional email confirmation
  • All remote access methods available and working consistently across all products
  • Full compatibility with mobile devices and apps

In mid-March 2020, Engineering Village users will start to see the new experience. Several Elsevier products such as Mendeley, SciVal and Scopus have already adopted Elsevier’s new Identity Management system and throughout 2020, we plan to update many of the other Elsevier products and services to bring you the same benefits.

New Look, Same Sign-in

Account Sign-in/Registration Experience

When users sign in or register for a new account via the new identity management system, they will do so via an Elsevier branded sign-in window.  In addition, the screens are co-branded with the specific product to aid navigational orientation.

Welcome screen - Engineering Village | Elsevier
Sign in (first time) or create a new account from Engineering Village
Verification screen - Engineering Village | Elsevier
Sign in (first time) verification screen
Create new account - Engineering Village | Elsevier
Create a new account screen
Registration successful - Engineering Village | Elsevier
Registration successful screen

The user experience has been streamlined to make it easier for users to sign in or register and to make it clearer that the account they are using works across many Elsevier products. Note that while the user interface is changing, the underlying account details are the same, so users will not have to re-register or change their passwords.

Once we complete this transition, users will only ever have to enter their Elsevier passwords via the id.elsevier.com domain, helping to protect users against Phishing attacks and increasing compatibility with browser password managers.

New Access Experience

The Check Access flow

Users trying to access subscribed content outside of their institutional IP range will be taken through a new Check Access process, where they will be asked to choose their affiliated institution before being directed to the appropriate remote access process for their institution:

Find institution - Engineering Village | Elsevier
Find your institution screen
Institution sign prompt - Engineering Village | Elsevier
Institution selected, prompt to sign in via institution
Welcome back - Engineering Village | Elsevier
After successful institutional sign in, continue to EV with email or anonymously

This process replaces the former OpenAthens login, Other Institution login and Apply for Remote Access options in Engineering Village, and adds a new option allowing customers to display a configurable message to their users telling them how to access their institutional VPN, Proxy server, etc. A key benefit of this approach is that users no longer need to know or remember which remote access option is used by their institution to gain access.

Changes to be Aware Of

As part of the introduction on our new access management system, we are making a few changes to how things work which you should be aware of.

Choose Organization screen

Today, users who have access to Engineering Village through multiple organizations or access methods will sometimes see a Choose Organization screen which they have to click through before they can access the content/features they are interested in.

In the future, we will automatically select the first organization from the list allowing the user to continue directly to Engineering Village. The simplifies access for the vast majority of users, however we understand that organization choice is important for a few customers, particularly if this mechanism is used to keep track of internal charge-back reporting. Users will still be able to select among their organizational choices by clicking Change Organization link in the header, and if they make a selection, it will be remembered.

Users with non-email address usernames

Users who first registered with Elsevier than 10 years ago and still have non-email address usernames will need to use their email address to sign-in in the future. If their email address is unique, they will then simply enter their password to complete the sign-in process. However, if the user has multiple accounts under the same email address, they will be sent an email asking them which account they want to sign-in with. This is a one-time process and the selected account will be remembered and always used in the future.

EZProxy Customers

Customers who use EZProxy have had the necessary changes rolled out to them by OCLC several months ago. There may be a small group of customers, those with local proxy installations AND without a subscriptions to other Elsevier products, ScienceDirect or Scopus, where this has not been done yet.

For those customers the configuration information is available here:
https://service.elsevier.com/app/answers/detail/a_id/29026/supporthub/elsevieraccess/

Access Methods

There have been no changes to available access methods:

Access method How does it work for a user

Federated access (SAML-based authentication, Shibboleth, OpenAthens, SSO)

A user visits a product with a browser, clicks 'check access' or 'sign in' button to find their institution; they sign in via library's IdP, is redirected to the product and gains access to their institutional subscriptions.

If the library provides links to the product that are constructed as WAYFless URLs, a user can click on such link, they skip several navigation steps and land in the product authenticated.

Email domain confirmation access

A user visits a product, 'signs in' with their institutional email.
The first time Elsevier asks them to confirm they own that mailbox by sending them a confirmation email.
After that, a user is able to access institutional subscriptions when they sign in from anywhere.
A user must confirm they are still the owner of that mailbox at least every 6 months.

IP address range / VPN

A user visits a product with a browser and automatically gains access to their institutional subscriptions.
The user's device must be connected to the institutional network.

Proxy

A user visits the product via a proxy link and automatically gains access to institutional subscriptions.
But when a user visits a product with a browser or via any other link that is not proxied, they will not be able to gain access to institutional subscriptions.
The library can set up institutional instructions that direct a user to a place where they need to sign in.

Guest — no institutional access

A user visits a product with a browser.
If the product doesn't require institutional subscription, the user will gain access.
If the product requires institutional subscription but also offers some free content or features, a user will gain guest access.
If the product requires institutional subscription, the user will not gain access.

Timeline

Engineering Village users will start to see the new experience in mid-March.

Support

Further information about our new access mechanism is available at:
Service.Elsevier.com/app/.../15095.

If you encounter any problems, please reach out to use via our normal customer service channels:
https://service.elsevier.com/app/overview/engineering_village/