Central and Eastern Europe Customer Hub

To support academic and research-focused professionals, the Central and Eastern Europe Customer Hub features a calendar of upcoming live presentations and a library of on-demand webinars, ranging in topics from ScienceDirect search tips to assessing research impacts on society

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What do you want to learn today?

Improve your research work, library work and get new insights from research information arena in many languages.
Follow your country page for local webinars:

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Upcoming live webinars (conducted in English)

TitleTopicDateTime (CET)
Scientific information on ScienceDirect - go beyond the PDF
Learn more on how to use the best features to save your time and increase efficient discovery.
Importance of research data management
We'll talk about research data management and how it could help at different levels, from researchers to decision makers
Research Data
Predatory journals and how to avoid them
Find out how you can use the Scopus database to search for prestigious journals. 
How Reaxys is supporting SDGs
Reaxys is Elsevier's database covering chemistry and related sciences. It is supporting researchers and academic teachers. It is also supporting multiple targeted research areas covered by SDG's. Join the webinar to learn more. 
Literature review with Scopus and SciVal
Empower your research with literature review in Scopus and SciVal
Research Intelligence25/04/202310:00
Effective literature search on Scopus and ScienceDirect - combining two high-quality sources for best results
Learn tips and tricks for doing literature search and discover how to do it efficiently in Scopus and ScienceDirect.
How to identify relevant topics and journals with Scopus and SciVal?
Tips on how to find relevant topic and journal with Scopus and SciVal and quick topics overview.
Research Intelligence16/05/202310:00
Elsevier Author workshop
Session to support authors (from beginners to more experienced) in how to publish scientific papers/books. You will have the opportunity to be (virtually) face to face with the experts from Elsevier publishing team. A unique opportunity!
How to assess your input into SDG?
During the webinar participants will learn how SDGs are presented in Elsevier analytical solutions and how this information could be used for further input assessment.

On-demand Webinars (conducted in English)

Engineering Solutions: Knovel, Engineering Village


Meet the team

Paula Milewska headshot

Paula Milewska

Paula joined Elsevier in 2019, first working as a freelance trainer and then assuming the role of Customer Consultant in 2021, both in support of customers in Central and Eastern Europe. Her expertise is in training—knowing how best to package and present information so it’s relevant and actionable.

A librarian by degree and training, Paula worked as a librarian at the University of Lodz, the University of Humanities and Economics in Lodz and the Medical University of Lodz and served as a board member and project manager for the Phenomenon Foundation.

Paula was awarded an undergraduate degree in Polish Philology and a master’s degree in Library Science from the University of Lodz and matriculated from the elite leader education program at the School for Leaders Foundation and the Polish-American Freedom Foundation.

Vivien Vereczki headshot

Vivien Vereczki

Vivien assumed the role of customer consultant in the Eastern-Central European region in 2022. Prior to that, she worked as an academic teacher at the University of Pannonia in Hungary teaching English conversation, academic writing, translation and interpretation.

After successfully taking her complex exam at the Multilingualism Doctoral School of the University of Pannonia, Vivien is currently conducting research in the field of applied linguistics as a third-year Ph.D. candidate.

Galina headshot

Galina Yakshonak

Galina has been with Elsevier since 2005 and is currently a Customer Consultant for Research Management Solutions.

She focuses on helping researchers to increase their effectiveness, and champions the optimal use of analytical solutions for research development, strategic planning and performance.

Bartłomiej (Bartek) Więckowski headshot

Bartłomiej (Bartek) Więckowski

As a Customer Consultant since 2019, Bartek is oriented toward dedicated customer support, and gains a deep sense of satisfaction sharing his knowledge with others.

He offers over a decade of experience working in and with the education market. An expert in data and metrics, Bartek offers deep knowledge and insights as co-creator of the HEIs Ranking while working for the Perspektywy Educational Foundation.

An expert in the fields of educational markets and bibliometrics and the promotion of university excellence, Bartek co-authored multiple reports and analyses about the education market in Poland and throughout central and eastern Europe.

Bartek graduated from the University of Warsaw and Kozminski University. He is a self-described computer geek and enthusiast of new information technologies.

Kirill Ivanov

Kirill Ivanov

Kirill joined Elsevier in February 2021. As a Research Intelligence Customer Consultant, he supports the company’s academic, corporate, and government customers in Central Asia, Armenia, Azerbaijan, and Turkey with data solutions, strategic consulting, and staff training.

Before joining Elsevier, Kirill was Lead Analyst at RAEX International Group, where he coordinated data acquisition and the compilation of The Three University Missions world rankings, supervised the company’s analytical software development and academic consulting projects. Before that he held various positions in software localisation and international relations.
Kirill holds an MSc in Applied Statistics & Network Analysis, an LL.M. in Private International Law, and a Bachelor’s in Linguistics.

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