Recorded webinar: “I just want to go home!”: Improving transitions of care

Published November 13, 2019

Presenters:

Tiffany McCauley, RN, MSN, Clinical Nurse Executive, Elsevier
Christie Peck, RN, MA, CCP, CCTM, Senior Evidence-based Practice Consultant, Elsevier
Michelle Simons, MSW, LMSW-Clinical & Macro, Senior Evidence-Based Practice Consultant, Elsevier

Abstract:

“I just want to go home!” is a phrase clinicians hear all too often, especially when caring for patients with complex health needs. And with 4 in 10 U.S. adults living with two or more chronic conditions1, the need for coordinated patient care is more important than ever before.

However, communication gaps and practice variability often lead to ineffective handoffs that continue to exacerbate patients, or worse, jeopardize patient safety. During this CE webinar, you will uncover how to improve transitions of care and patient engagement by leveraging evidence-based practice and technology.

What you’ll learn:

  • Challenges of bridging care gaps across care settings.
  • The impact of unlocking the full potential of the care team’s scope of practice.
  • The use of technology and evidence-based tools to enhance care coordination and patient engagement across the continuum.

Discover Care Coordination

Elsevier Clinical Nursing strives to help organizations support all stages of their nurse’s journey with immersive, personalized education that empowers nurses to deliver the highest level of care. As a result, your organization can improve onboarding satisfaction and nurse retention rates, while also reducing the financial and patient care impact of turnover.

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Presenters:

Tiffany McCauley

Tiffany McCauley, MSN, RN Clinical Nurse Executive, Elsevier

Tiffany McCauley, MSN, RN serves as a Nursing Executive with Elsevier. In this role, she collaborates with health care systems, academic centers and physician practices to reduce variation in care, standardize practice, and improve patient outcomes through the application of evidence-based decisions at the point-of-care. Prior to joining Elsevier, McCauley lead the development of nursing and patient education programs at several leading community-based health care organizations. Her focus has been on improving staff engagement and the patient experience while effectively engaging patients in their care across care settings. McCauley believes this is a key component in improving the healthcare experience for patients.

Christie Peck

Christie Peck, RN, MA, CCP, CCTM Senior Evidence-Based Practice Consultant, Elsevier

Christie Peck, RN, BA, CCP, CCTM serves as a Senior Evidence-Based Practice Consultant for Elsevier Clinical Solutions. In this role, she leads the authoring team for Care Planning Ambulatory, where she brings evidence-based, interprofessional, patient-centered knowledge to the point-of-care. After spending the first 15 years of her career in various acute care settings, Peck transitioned to settings outside the hospital, where she developed and managed programs for underserved communities that focused on primary prevention and wellness. Prior to her current role, Peck was the Practice Manager for a large rural and small urban Federally Qualified Health Center (FQHC), which became NCQA and BCBS Primary Centered Medical Home (PCMH) certified.

Michelle Simons

Michelle Simons, MSW, LMSW–Clinical & Macro Senior Evidence-Based Practice Consultant, Elsevier

Michelle Simons, MSW, LMSW serves as a Senior Evidence-Based Practice Consultant for Elsevier Clinical Solutions. In this role, she leads the authoring team for Care Planning Behavioral Health, where she brings evidence-based, interprofessional, patient-centered knowledge to the point-of-care. Michelle spent the first 17 years of her career providing psychosocial assessment and services, as well as care coordination and comprehensive transition planning in various acute care settings. Additional roles include behavioral health insurance case manager in the outpatient setting. Michelle has an interest in the area of trauma informed care and is a Master Trainer for Adverse Childhood Experiences (ACEs) through ACE Interface, providing education around the impact of ACE’s on physical and mental health throughout adulthood, and the importance of prevention.

References

  1. Chronic Diseases in America, Centers for Disease Control and Prevention, April 2019