Learn & Support

For all Mendeley users

While it's easy to get started with Mendeley, there's always something new and useful to learn. We offer a range of Help Guides, Videos and Tutorials which provide helpful information for all users, from novices to ninjas.

For Mendeley Institutional Edition customers

Mendeley Institutional Edition can play a key role in institutional content and research management. These resources have been created to help you drive Mendeley awareness and adoption in your institution, for the benefit of your library and the researchers you serve.

Follow the Mendeley Blog for more product updates and news, and sign up to hear the recorded Mendeley webinars.

The Mendeley Institutional Edition support portal answers Questions and offers Articles about it.

Please contact Institutional Customer Support for questions about access and using Mendeley Institutional Edition.

Mendeley Customer Support

We are constantly updating our Support Portal, so please make sure to check there first. If you have suggestions for improvements please let us know on our feedback forum.

For bug reports and help with any other support issues, please contact us by sending a message to our support team.


Please visit our copyright page for more information.
Contact: copyright [at] mendeley [dot] com.


Please visit our privacy page for more information.
Contact: privacy [at] mendeley [dot] com.

Press Enquiries

Contact: press [at] mendeley [dot] com.

General Business Enquiries

Contact: business [at] mendeley [dot] com.
Note: Please don't send support requests here, as they won't be answered.



Mendeley Ltd.
3rd Floor
AlphaBeta Building
14-18 Finsbury Square
London EC2A 1BR
United Kingdom

New York

Mendeley, Inc.
360 Park Ave S
New York, NY 10010
United States of America