Learn & Support

For all Mendeley users

While it's easy to get started with Mendeley, there's always something new and useful to learn. We offer a range of Help Guides, Videos and Tutorials which provide helpful information for all users, from novices to ninjas.

Keep up to date

Suggest improvements for future releases


For Mendeley Advisors

Help us change the way research is done… Become a Mendeley Advisor!

Teaching, engaging with technology, or just being practical – there are as many reasons for becoming an Advisor as there are for using Mendeley.  Whatever yours might be, here's your chance to join thousands of like-minded people.

We're recruiting a select group of power users who are enthusiastic about Mendeley to be official representatives at their Universities or Institutions.

Become an advisor
Training materials

For Mendeley Institutional Edition customers

Mendeley Institutional Edition can play a key role in institutional content and research management. These resources have been created to help you drive Mendeley awareness and adoption in your institution, for the benefit of your library and the researchers you serve.

Follow the Mendeley Blog for more product updates and news, and sign up to hear the recorded Mendeley webinars.

The Mendeley Institutional Edition support portal answers Questions and offers Articles about it.

Please contact Institutional Customer Support for questions about access and using Mendeley Institutional Edition.

Case Studies

Mendeley Customer Support

We are constantly updating our Support Portal, so please make sure to check there first. If you have suggestions for improvements please let us know on our feedback forum.

For bug reports and help with any other support issues, please contact us by sending a message to our support team.


Please visit our copyright page for more information.
Contact: copyright [at] mendeley [dot] com.


Please visit our privacy page for more information.
Contact: privacy [at] mendeley [dot] com.

Press Enquiries

Contact: press [at] mendeley [dot] com.

General Business Enquiries

Contact: business [at] mendeley [dot] com.
Note: Please don't send support requests here, as they won't be answered.



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