SNUBH: Reaping the benefits of big data and analytics during pandemic

17 June 2020, 5PM (SGT) / 10 AM (BST)

Key takeaways:

  1. Although South Korea was hit with a surge in COVID-19 cases in the early stages, they have managed to gain control over the pandemic with an overall low fatality rate because of the following:
    • Strong governance and prompt decision-making by the government.
    • Contributions and support by the healthcare and medical staff across the country
    • Cooperation of the community and the government to practice social distancing and adhering with all the safety measures.
    • Information Technology (IT) readiness has been a key success factor for enabling South Korea to control the pandemic. Since the MERS incident in 2015, the government and hospitals have worked out a long-term plan to equip hospitals with the right medical equipment and processes to fight another crisis/pandemic.
  2. SNUBH has provided a one single source based EHR system to 6 of the 30 intensive care hospitals. This has enabled data gathering and big data analysis, allowing them to make new insights during the pandemic in a quick manner.
  3. SNUBH made some adjustments and modified some of the functions and modules of their EHR system, to better support and cope with the management of the pandemic:
    • Triage Based In-hospital Traffic Management – Building datalink of EHR with visitors’ medical and immigration records to automatically triage and minimize contact between COVID-19 carriers and patients/hospital staff.
    • Supporting Community Center with EHR Extension – With the setting up of Community Recovery Centers (CRCs), they ensured that there is seamless patient data sharing between CRC and intensive care hospitals within the EHR system.
    • Rapid Response System Utilization for Preventing Critical Case – Remote monitoring system which tracks patients’ vital sign data for early prevention of critical case occurrence.
    • Untact Telephone Consultation for Outpatient (temporarily allowed by government) – Through teleconsultations, patients with chronic conditions can avoid risk of in-hospital COVID-19 infection.
    • Real-time Data Tracking and Analysis – Having a common data warehouse has allowed the gathering of clinical data and hospital operation data, to generate meaningful managerial indicators for efficient decision support.

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Speaker: Dr Hwang Hee, CIO Seoul National Bundang Hospital,


As an associate professor and the CIO of Seoul National University Bundang Hospital (SNUBH), Dr. Hee Hwang has contributed to both innovations in medical management and developing new business opportunities by converging medicine with ICT. SNUBH is recognized globally as a leading digital hospital since achieving the HIMSS EMRAM Stage7 in 2010 and 2016. As the CIO, he facilitated the development of SNUBH’s next-generation hospital information system (HIS) in 2013. Beyond improving our hospital’s IT environment, he contributed to implementing a standard-based nationwide health information exchange system in South Korea. He conducted to adopt In-Memory based analytics platform into the CDW, enabling real-time analytics of over 500 clinical indicators. He published articles in journals proving the benefit of utilizing Big Data to improve quality of care and patient safety. Throughout his career, he was dedicated to connect the viewpoints between medical staff and IT professionals, providing intuitive awareness to them

Calendar of all webinars

10 June,
8PM SGT / 10 AM BST / 9am Brazil Time

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11 June 2020,
8PM ( SGT) / 1 PM (BST) / 5:30 (IST)

Innovations in radiology post COVID19

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1 July, 9 PM SGT/ 2 PM BST / 8 AM CDT

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