Studying and Designing Technology for Domestic Life

Studying and Designing Technology for Domestic Life

Lessons from Home

1st Edition - September 25, 2014

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  • Authors: Tejinder Judge, Carman Neustaedter
  • eBook ISBN: 9780128006146
  • Paperback ISBN: 9780128005552

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Conducting research and technology design for domestic life is by no means easy.  Methods commonly used in the field of Human-Computer Interaction in settings like the workplace may not easily translate to the richness and complexity of domestic life.  This book documents new ways in which researchers are studying domestic life, as well as designing and evaluating technology in the home.  Each chapter is a candid discussion about methods that were successfully used for research studies with a focus on the challenges that the researchers faced and the best practices they learned.

Key Features

  • Discover new research methods for exploring family life and evaluating and designing domestic technology.
  • Learn about the challenges in designing for and studying domestic life from experts in the field.
  • Read researchers' candid stories about what works and what does not work in practice.
  • More information available at the companion website:


Graduate students, novice and advanced researchers in HCI who are interested in studying and designing domestic technologies

Table of Contents

    • Dedication
    • Acknowledgments
    • Foreword
    • Chapter 1. An Introduction to Studying and Designing Technology for Domestic Life
      • The Changing Landscape of Computing
      • The Challenge of Studying and Designing for Domestic Life
      • The Purpose of This Book
      • How to Use This Book
      • Topics and Organizational Overview
      • Looking Forward
    • Chapter 2. Conducting Interviews with Remote Participants
      • Introduction
      • Conducting Face-To-Face Interviews
      • The Ethics of Conducting Studies Over Video Chat
      • Case Study 1: Grandparent and Grandchild Communication
      • Case Study 2: Health Information Sharing
      • Case Study 3: Mobile Commerce
      • Discussion and Conclusions
    • Chapter 3. “Rainy Days Work Best for Us”: Lessons from Home-Based Family Interviews
      • Introduction
      • An Interview Study of Farm Families
      • Challenges and Lessons
      • Summary
    • Chapter 4. Wear Nice Socks: Guidance for Conducting In-Home Studies with Children
      • Introduction
      • Empirical Approach
      • Method
      • Lessons and Challenges
      • Conclusions
    • Chapter 5. The Flexible Realities of Using Design Probes: Reflections from a Care Home Context
      • Introduction
      • Design Probe Method
      • Study and Method
      • Challenges and Lessons
      • Conclusion
    • Chapter 6. Using the Business Origami Technique to Understand Complex Ecosystems
      • Introduction
      • The Business Origami Technique
      • Selection of Study Method
      • Usage of Paper-Based Business Origami Technique
      • Adapting the Business Origami Technique to be Digital
      • Analyzing the Results
      • Challenges with the Digital Business Origami Technique
      • Lessons for Future Studies
      • Conclusion
    • Chapter 7. The Financial Tour: Methods for Studying Sensitive Financial Questions
      • Introduction
      • Defining the Study
      • Interviews
      • Debriefing the Interview
      • Discussion
    • Chapter 8. Autobiographical Design in the Home
      • Introduction
      • Autobiographical Design
      • The Autobiographical Design of the Family Window
      • Learnings
      • Conclusion
    • Chapter 9. In-Home Deployments
      • Introduction
      • In-Home Deployments
      • PreHeat Study and Method
      • Challenges and Lessons Learned
      • Concluding Remarks
    • Chapter 10. Field Trials with Multiple Connected Households
      • Introduction
      • Field Trials in HCI
      • The Design of Family Portals
      • The Evaluation of Family Portals
      • Prototype Frailty and Pilot Testing
      • Installing the System in Multiple Connected Households
      • Ownership and Usage of the System
      • Managing the Complexity of Relationship Dynamics within and between Families
      • Discussion and Conclusions
    • Chapter 11. Techniques for Studying Actual Use of Personal Communication Prototypes
      • The Growing Opportunity of Remote Personal Communication
      • VideoPal: Deploying a Prototype in an Intact Social Group
      • Experiences2Go: Deploying a Prototype in the Wild
      • TV2Gether: Capturing Activity in the Wild
      • Conclusion and Discussion
    • Chapter 12. Working with Community Groups to Inform the Design of Domestic Technologies
      • Introduction
      • Arriving at a Community Approach
      • Study: Building and Deploying a Website with BFO
      • Challenges and Lessons
      • Summary and Discussion
      • Conclusion
    • Chapter 13. Conflict in Families as an Ethical and Methodological Consideration
      • Introduction
      • A Tale of Two Studies
      • Challenges and Lessons
      • Learnings for Future Studies
      • Conclusion
    • Index

Product details

  • No. of pages: 274
  • Language: English
  • Copyright: © Morgan Kaufmann 2014
  • Published: September 25, 2014
  • Imprint: Morgan Kaufmann
  • eBook ISBN: 9780128006146
  • Paperback ISBN: 9780128005552

About the Authors

Tejinder Judge

Dr. Tejinder K. Judge is a User Experience Researcher at Google Inc, and has organized and led multiple conference workshops on this topic. She is currently researching the design and use of social computing technologies to connect close ties such as family and social circles. Dr. Judge has published over thirty scholarly articles in these research areas.

Affiliations and Expertise

User Experience Researcher, Google Inc.

Carman Neustaedter

Dr. Carman Neustaedter is an Assistant Professor in the School of Interactive Arts and Technology at Simon Fraser University, Canada. Dr. Neustaedter specializes in the areas of human-computer interaction, domestic computing, and computer-supported collaboration. He is the director of the Connections Lab and has published a book and over seventy scholarly articles.

Affiliations and Expertise

Assistant Professor, Simon Fraser University

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