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Elsevier
엘스비어와 함께 출판

APAC Customer Success

Tools for driving thought leadership, domain knowledge, and improving research outcomes.

Professionals working on a white board

At Elsevier, we take immense pride in being a trusted partner to the communities we serve.

To support academic and research-focused professionals in building domain knowledge, honing new skillsets and expanding understanding of industry developments, we bring you the APAC Customer Success Hub. Within the hub are recorded webinars on topics relevant to our partners in science, as well as demonstrations of the solutions that can support research outcomes - in a range of languages including English, Chinese, Bahasa, Japanese, Korean and Hindi. On-top of which, we've featured customer stories that illustrate the roadmap to success.

Recorded events

Author and researcher workshops, industry discussions and expert insights.

"We look at Elsevier as a partner and not just a service provider. Why? Because learning and research support is not just about merely providing access to resources. There should be a roadmap to success, and with that we’re excited."

Christine Abrigo

MCA

Ms. Christine Abrigo

De La Salle University, Philippines의 Director of Libraries

Beyond borders: how to collaborate to achieve SDGs

Beyond borders: how to collaborate to achieve SDGs

How to get the most out of being a reviewer

How to get the most out of being a reviewer

Solutions

Onboarding videos, product feature demonstrations, and use-case specific illustrations of how Elsevier solutions can improve research outcomes.

"Even though students use tools such as search engines in their research work, there is a vast amount of misleading information online which can potentially affect the quality of their research work. By having ScienceDirect as a one-stop portal for all their research needs, students can easily find relevant information from various credible interdisciplinary sources. In addition, students can reduce the amount of time they spend researching for information."

Mdm. Zaharah binti Abd Samad

MZBAS

Mdm. Zaharah binti Abd Samad

Universiti Tun Hussein Onn Malaysia의 Chief Librarian

Bahasa

What are your goals?

Learn how Scopus can help your organization achieve them.

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Meet the team

The program of events on the Elsevier APAC Customer Success Hub features subject-matter experts across the industry and is carefully curated by our sales and marketing team.

ANZ

Macy Lee

ML

Macy Lee

Customer Marketer

ANZ

Nicole Godfrey

NG

Nicole Godfrey

Customer Consultant

ANZ

Sally Murray-Walsh

SM

Sally Murray-Walsh

Customer Consultant

ANZ

China

Da Huo

DH

Da Huo

Customer Marketer

China

Jing Xu

JX

Jing Xu

Customer Consultant

China

Shenqi Jiang

SJ

Shenqi Jiang

Customer Consultant

China

Yao Liu

YL

Yao Liu

Customer Consultant

China

Zhijie Zhang

ZZ

Zhijie Zhang

Customer Consultant

China

Japan

Hiromasa Maeda

HM

Hiromasa Maeda

Customer Consultant

Japan

Junya Inoue

JI

Junya Inoue

Customer Consultant

Japan

Nahoko Honda

NH

Nahoko Honda

Customer Marketer

Japan

Shinsuke Sato

SS

Shinsuke Sato

Customer Consultant

Japan

Korea

Betty Ki

BK

Betty Ki

Senior Customer Consultant

Korea

Mira Jung

MJ

Mira Jung

Customer Marketer

Korea

SEA

Benny Ang

BA

Benny Ang

Customer Consultant

SEA

Johan Jang

JJ

Johan Jang

Customer Consultant

SEA

Nicholas Pak

NP

Nicholas Pak

Sr. Customer Consultant

SEA

Clarice Anne Africa

CAA

Clarice Anne Africa

Regional Marketing Manager

SEA

South Asia

Aishwarya Nayal

AN

Aishwarya Nayal

Customer Consultant

South Asia

Manish Uniyal

MU

Manish Uniyal

Sr. Customer Marketer

South Asia

Sumit Rawat

SR

Sumit Rawat

Marketing Associate

South Asia

Vinita Saroha

VS

Vinita Saroha

Customer Consultant

South Asia

Vishal Gupta

VG

Vishal Gupta

Sr. Customer Consultant

South Asia

Taiwan, China

Jade Li

JL

Jade Li

Customer Consultant

Taiwan

Weiwei Cheng

WC

Weiwei Cheng

Sr. Customer Marketer

Taiwan/Korea