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Elsevier LeapSpace Microsoft Word Add-in End User Licence Agreement

END USER LICENCE AGREEMENT

LeapSpace Microsoft Word Add-in

Last updated: June 2026

This End User Licence Agreement (“EULA”) is a legal agreement between you (“You” or “User”) and Elsevier B.V. (“Elsevier”, “We” or “Us”) governing Your use of the LeapSpace Microsoft Word Add-in (the “Add-in”).

By installing, activating or using the Add-in, You agree to be bound by this EULA. If You do not agree, You must not install or use the Add-in.

This EULA applies to two categories of User:

  • Individual Subscribers: persons who have purchased a personal LeapSpace subscription directly under Elsevier’s LeapSpace Personal Digital Subscription Terms and Conditions (the “Subscription T&Cs”); and

  • Enterprise/Institutional Authorised Users: persons who are authorised to use LeapSpace as part of an enterprise subscription agreement between Elsevier and an organisation (the “Enterprise Agreement”).

Where this EULA refers to Your “Underlying Agreement” it means the Subscription T&Cs (for Individual Subscribers) or the Enterprise Agreement (for Enterprise Authorised Users), as applicable. This EULA supplements, and does not replace, Your Underlying Agreement.

1. Definitions

In this EULA the following terms have the meanings set out below:

“Add-in” means the LeapSpace Microsoft Word Add-in software, including any updates, upgrades or new versions made available to You.

“Authorised Device” means a computing device owned or controlled by You or Your organisation on which You are permitted to install and use the Add-in.

“Content” means all information, data, text, research outputs, generated responses and other materials made available through LeapSpace, including AI-generated responses.

“Enterprise Authorised User” means an individual authorised to access LeapSpace under an Enterprise Agreement.

“Enterprise Agreement” means a subscription agreement concluded between Elsevier and an organisation granting access to LeapSpace to its authorised users.

“Individual Subscriber” means an individual who has purchased a personal subscription to LeapSpace under the Subscription T&Cs.

“LeapSpace” means Elsevier’s AI-powered research intelligence platform accessible via the Add-in.

“Subscription T&Cs” means the Elsevier LeapSpace Personal Digital Subscription Terms and Conditions, as updated from time to time.

“User Data” means any prompts, queries and other information You submit into the Add-in.

2. Scope and Relationship to Your Underlying Agreement

2.1 This EULA governs Your use of the Add-in as an interface to LeapSpace. It is supplemental to Your Underlying Agreement, which continues to govern Your access to and use of LeapSpace itself.

2.2 In the event of any conflict between this EULA and Your Underlying Agreement with respect to the Add-in, Your Underlying Agreement shall prevail to the extent of that conflict, unless this EULA expressly states otherwise.

2.3 Enterprise Authorised Users should note that the terms of the Enterprise Agreement between Elsevier and their organisation also apply and, where relevant, take precedence over this EULA. Enterprise Authorised Users should contact their organisation’s administrator if they have questions about the scope of their access.

2.4 Your right to use the Add-in is contingent on maintaining a valid, active subscription or authorisation under Your Underlying Agreement. Termination or expiry of Your Underlying Agreement automatically terminates Your right to use the Add-in.

3. Licence Grant

3.1 Subject to the terms of this EULA and Your Underlying Agreement, We grant You a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the Add-in on Authorised Devices solely to access and use LeapSpace for the purposes permitted under Your Underlying Agreement.

3.2 Individual Subscribers may use the Add-in for personal scholarly or academic research purposes only.

3.3 Enterprise Authorised Users may use the Add-in for the purposes and within the scope defined in the relevant Enterprise Agreement and any applicable usage policies of their organisation.

3.4 No rights are granted except as expressly set out in this EULA. All rights not expressly granted are reserved by Elsevier and its licensors.

4. Permitted Uses

4.1 Subject to Your Underlying Agreement, You may use the Add-in to:

  • access, search, browse and view LeapSpace Content within Microsoft Word;

  • submit prompts and queries to LeapSpace and receive AI-generated responses;

  • insert, copy or store within Your own documents a reasonable amount of generated responses for Your personal research or professional use, as applicable; and

  • use LeapSpace in combination with a closed, hosted enterprise-grade AI tool solely for Your individual use, provided that such tool does not train on LeapSpace Content and does not share LeapSpace Content with any third party.

4.2 Enterprise Authorised Users may additionally use the Add-in in accordance with any supplementary permitted use rights set out in the Enterprise Agreement.

5. Restrictions on Use

5.1 Except as expressly permitted by this EULA, Your Underlying Agreement, or applicable law, You must not:

  • copy, modify, adapt, translate, reverse engineer, decompile, disassemble or create derivative works based on the Add-in;

  • rent, lease, lend, sell, sublicence, transfer or otherwise make the Add-in or Your access to LeapSpace available to any third party;

  • remove, obscure or alter any proprietary notices, copyright notices or other markings on or within the Add-in;

  • use any automated means (including robots, spiders, scrapers or similar tools) to access, scrape, index or extract Content through the Add-in;

  • systematically download, reproduce, store or redistribute Content in bulk or in a manner that substitutes for or competes with LeapSpace;

  • use the Add-in to develop, train or improve any external artificial intelligence model or machine learning system;

  • share Your login credentials or permit any other person to access LeapSpace through Your account via the Add-in;

  • use the Add-in in any way that violates applicable law or regulation, or that infringes the intellectual property rights of any third party; or

  • attempt to circumvent any security, access control or authentication mechanism of the Add-in or LeapSpace.

5.2 Enterprise Authorised Users must comply with any additional restrictions imposed by their organisation under the Enterprise Agreement.

6. Artificial Intelligence

6.1 The Add-in provides access to AI-generated responses. You acknowledge and agree that:

  • AI-generated responses are produced without human review and are provided for information discovery purposes only;

  • AI-generated responses may be inaccurate, incomplete or subject to bias, and You must exercise Your own independent judgement before acting on or applying any such response;

  • the Add-in and LeapSpace do not provide medical, regulatory, legal, financial or other professional advice; and

  • while inputs and responses may be supported in languages other than English, translations are not validated by Elsevier.

6.2 We will not use Your User Data or generated responses to train any large language model or external AI system.

6.3 We will treat Your User Data and generated responses with at least the standard of care required under Your Underlying Agreement and applicable data protection law.

7. Intellectual Property

7.1 The Add-in, LeapSpace and all Content (excluding Your User Data) are and remain the exclusive property of Elsevier and its licensors. All rights, title and interest in the foregoing are reserved.

7.2 You retain all rights in Your User Data. By submitting User Data through the Add-in, You grant Elsevier a limited, non-exclusive licence to process that data solely to provide the Add-in functionality to You and as described in clause 6.2 and 6.3.

7.3 Nothing in this EULA transfers any ownership of intellectual property to You.

7.4 Open access Content accessible via the Add-in may be subject to separate open licences (such as Creative Commons licences) as indicated on the relevant content. Such licences may permit broader uses than this EULA otherwise allows.

8. Data Protection and Privacy

8.1 Elsevier will process any personal data You provide in connection with the Add-in in accordance with its Privacy Policy (available at www.elsevier.com/legal/privacy-policy) and, where applicable, the Data Processing Addendum incorporated into Your Underlying Agreement.

8.2 Individual Subscribers should refer to the privacy provisions in the Subscription T&Cs. Enterprise Authorised Users should refer to the data protection provisions in their organisation’s Enterprise Agreement with Elsevier.

8.3 You are responsible for ensuring that any personal data You input into the Add-in is submitted in compliance with applicable data protection laws.

9. Credentials

9.1 Any password / ID number that We issue to You is personal and confidential to You. If We suspect that any password / ID is being used by an unauthorised user or someone other than to the person to whom it was issued, that password / ID may be cancelled.

9.2 In the event of suspected security compromise, We may suspend access to the Add-in pending investigation.

10. Updates and Availability

10.1 We may, from time to time, issue updates to the Add-in. Updates may be required to continue using the Add-in, and Your continued use following an update constitutes acceptance of the updated version.

10.2 We will use reasonable efforts to ensure that the Add-in is available and functional, consistent with our service level commitments under Your Underlying Agreement. We do not guarantee uninterrupted or error-free operation of the Add-in.

10.3 We reserve the right to withdraw, modify or discontinue the Add-in (or any features thereof) at any time. Where reasonably practicable, We will give advance notice of any material changes.

10.4 We reserve the right to withdraw Content from LeapSpace that We no longer have the right to provide, or that We have reasonable grounds to believe is unlawful, harmful or infringing.

11. Term and Termination

11.1 This EULA commences on the date You first install or use the Add-in and continues until terminated.

11.2 This EULA terminates automatically upon termination or expiry of Your Underlying Agreement, or upon the revocation of Your authorisation to use LeapSpace.

11.3 We may terminate or suspend this EULA immediately on notice if You breach any term of this EULA or Your Underlying Agreement.

11.4 You may terminate this EULA at any time by uninstalling the Add-in and ceasing all use.

11.5 On termination of this EULA for any reason, You must immediately uninstall the Add-in and cease all use. Clauses 7 (Intellectual Property), 9 (Confidentiality), 13 (Warranties and Disclaimers), 14 (Limitation of Liability) and 15 (General) survive termination.

12. Warranties and Disclaimers

12.1 We warrant that, when used in accordance with this EULA, the Add-in will not infringe the intellectual property rights of any third party.

12.2 EXCEPT FOR THE EXPRESS WARRANTY IN CLAUSE 13.1 AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE ADD-IN AND ALL CONTENT ARE PROVIDED “AS IS”. ELSEVIER AND ITS LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES, CONDITIONS AND REPRESENTATIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS OR RELIABILITY.

12.3 NOTHING IN THIS EULA EXCLUDES OR LIMITS ANY WARRANTY, CONDITION OR RIGHT THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW (INCLUDING STATUTORY RIGHTS OF CONSUMERS WHERE APPLICABLE).

13. Limitation of Liability

13.1 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ELSEVIER OR ITS LICENSORS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THIS EULA OR YOUR USE OF THE ADD-IN, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF GOODWILL, EVEN IF ELSEVIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.2 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ELSEVIER’S TOTAL AGGREGATE LIABILITY TO YOU UNDER OR IN CONNECTION WITH THIS EULA WILL NOT EXCEED THE THE AMOUNT YOU PAID FOR YOUR SUBSCRIPTION IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

13.3 FOR ENTERPRISE AUTHORISED USERS, THE LIABILITY CAPS AND EXCLUSIONS IN THE ENTERPRISE AGREEMENT BETWEEN ELSEVIER AND YOUR ORGANISATION WILL GOVERN IN PLACE OF CLAUSE 13.2.

13.4 Nothing in this EULA limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

14. General

14.1 Entire Agreement. This EULA, together with Your Underlying Agreement, constitutes the entire agreement between You and Elsevier with respect to the Add-in and supersedes all prior agreements, representations or understandings relating to the Add-in.

14.2 Amendment. We may amend this EULA from time to time. We will notify You of material changes by providing notice through the Add-in or by other reasonable means. Your continued use of the Add-in after the effective date of any amendment constitutes acceptance of the amended EULA.

14.3 Severability. If any provision of this EULA is held to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions will continue in full force and effect.

14.4 Waiver. Failure by either party to enforce any provision of this EULA will not constitute a waiver of future enforcement of that provision or any other provision.

14.5 Assignment. You may not assign or transfer any of Your rights or obligations under this EULA without Our prior written consent. We may assign this EULA to an affiliate or successor without Your consent.

14.6 Force Majeure. Neither party will be liable for any delay or failure to perform under this EULA (other than payment obligations) caused by circumstances beyond its reasonable control, including acts of God, war, terrorism, pandemic, strikes, telecommunications failures or government actions.

14.7 Third-Party Rights. This EULA does not create any rights in favour of any third party. Enterprise Authorised Users’ organisations are not third-party beneficiaries under this EULA.

14.8 Governing Law and Jurisdiction.

  • For Individual Subscribers: this EULA is governed by the laws of the Netherlands, and the parties submit to the exclusive jurisdiction of the courts of the Netherlands.

  • For Enterprise Authorised Users: this EULA is governed by the governing law specified in the relevant Enterprise Agreement. If the Enterprise Agreement does not specify a governing law, the laws of the Netherlands apply.

14.9 Export Control. You agree to comply with all applicable export control and trade sanctions laws. We reserve the right to deny access to the Add-in to any person prohibited from receiving it under such laws.

14.10 Microsoft. You acknowledge that Microsoft has no obligations or liability under this EULA with respect to LeapSpace, and We have no obligations or liability under this EULA in respect of Microsoft Word. Your use of Microsoft Word is governed by Your agreement with Microsoft.