Charon Duermeijer

Charon Duermeijer is Regional Director Customer Success EMEA at Elsevier, where she leads an international team of 30 Customer Success Managers. She focuses on aligning customer objectives with business goals through a data-driven and customer-centric approach. Charon holds a PhD in Geophysics from Utrecht University and has more than 20 years of experience in publishing, sales, customer success, and academic and government relations. She is passionate about strengthening the connection between research, innovation, and societal impact.

She is also an executive board member of STT (Stichting Toekomstbeeld der Techniek/Netherlands Study Centre for Technology Trendsopens in new tab/window), where future explorations are carried out at the interface of technological developments and their possible influences on society. She is also the initiator of the RELX-UAF Mentorship Programme, supporting refugee students and professionals through mentoring and career development in the Netherlands.

She is intrinsically motivated in her daily work to understand what drives different people and organizations and has a passion for translating obstacles into solutions.