How India can move towards responsible AI in health

Every day in clinics and hospitals across India, a similar scene unfolds. Waiting rooms are brimming with patients, the administrative backlog is mounting, and each visit lasts shorter than the clinician would like. The strain of rising patient volumes is acutely felt by both doctors and nurses. This is where the promise of new-age, AI-powered tools to support clinical decision-making comes in. The solution to public health challenges and quality care is not simply more professional talent, but also building systems that empower clinicians and improve personalisation for patients.

India is at a critical inflection point. Recent research by Elsevier found that clinicians in India are fatigued, with 79% seeing more patients now than they did two years ago. Out of those who feel that they are unable to deliver quality care, high patient volume emerged as the leading cause. This is a profession under pressure, where there is no scope for mistakes or missteps. Against this backdrop, the adoption of digital tools is increasing. Nearly 41% of clinicians have used an AI tool for work purposes, up from 26% in 2024. This is India’s moment to reimagine the clinical workflow, to preserve the human core of healing and make its medical systems stronger and more responsive. Read the full article to learn how AI-powered tools can help transform clinical workflows in India while preserving the human core of care.