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Patient Engagement Solutions

Strengthen patients’ ability to self-manage their health

Elsevier’s Patient Engagement solutions provide multimedia education to help patients understand their care and make informed health decisions. It supports meaningful patient/provider connections and creates workflow efficiencies for your nurses.

Elder woman checking phone patient history Header

Patient Engagement Solutions help you :

Advance patient access to health information to drive optimal care

Today patients spend less time with their providers and are expected to self-manage much of their own care. This means the education they receive is invaluable for health management. Many patients and their caregivers face barriers which impact their health journey, including low health literacy, social determinants of health, and inconsistent clinical guidance.    Since patients only recall about half the information shared during a visit1, patient education must be clear, consistent, actionable, and tailored to learning and communication preferences. This makes your education and engagement strategy vital to drive wellness and improve patient outcomes.

88% of US adults have inadequate health literacy.

Strengthen patients’ knowledge and skills

Advance your patients’ knowledge and ability to self-manage their care through standardized written and video education across the care continuum. By providing accessible health information that meets the unique needs of each patient, your organization can play a central role in advancing health care and health equity to improve:

  • Patient experience, compliance outcomes, and shared decision making

  • Regulatory compliance through education

  • Reliance on emergency care and preventable readmission rates

  • HCAHPS/CAHPS metrics and reimbursements

  • Long-term wellness and chronic care management

Improved education would reduce the number of readmitted patients

Henry Ford Health success story

“Our vision was to standardize across the health system so that we could stay connected and engaged with patients whether they were in our facilities or in their homes. In doing so, we sought to ensure that all materials not only had a clear action for the patient, but that they understood them too. To get there, we knew that improving the comprehension and retention of education information would be key.” – Henry Ford Health

Male nurse in mask works on laptop

Standardized, evidence-based information across the care continuum

Drive content consistency. Ensure patients, caregivers and clinicians use the same evidence-based information across the health system and continuum of care.

Personalize the patient experience. Foster wellness through education personalized for patients’ unique treatment needs, usability and language.

Optimize the clinician workflow. Integrating patient education into your EHR workflow is an efficient way for clinicians to meaningfully connect with patients. Through actionable patient insights, you can monitor usage to measure the effectiveness of your patient engagement technology programs.

Patient Engagement Solutions

Related resources

Frequently asked questions

Ready to talk about how patient engagement solutions can help you improve health outcomes?

Two female nurses and one male nurse walking and talking in a hospital. One female nurse holds a file folder.
  1. Health literacy stat: “Health Literacy in the United States: Enhancing Assessments and Reducing Disparities,” Milken Institute, 2022. 

  2. Improved education stat: