Chapter 1 The Career of a Medical Administrative Assistant
Chapter 2 The Health Care Team
Chapter 3 Medical Law and Ethics
Chapter 4 The Diverse Community of Patients
Chapter 5 Interpersonal Communications
Chapter 6 Appointment Scheduling
Chapter 7 Patient Reception and Registration
Chapter 8 Health Information Management
Chapter 9 Procedure and Diagnosis Coding
Chapter 10 Medical Billing
Chapter 11 Health Insurance and Health Benefits Programs
Chapter 12 Business Operations of the Medical Office
Chapter 13 Financial Management
Chapter 14 Human Resource Management
Chapter 15 Job Search Essentials
Appendix I NEW! Semester Project (Using SimChart for the Medical Office)
Appendix II Answers to Think About It Questions
Appendix III Competency Assessment Checklists
Appendix IV Using SimChart for the Medical Office
- No. of pages:
- © Saunders 2021
- 1st December 2021
- Paperback ISBN:
Medical Administrative Program Director, Minnesota State Community & Technical College Moorhead, MN
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