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Impact starts with librarians

It's time we all celebrated the difference a librarian makes.

Here, we're sharing inspiring stories of librarians who are creating meaningful impact for their communities.

Two female librarians sitting at a table, having a discussion
To the Librarians of the world. Thank you.

Librarians as impact makers

Librarians play a critical role in ensuring the whole institution thrives. Every day, all over the world, librarians are supporting students, faculty and researchers with:

  • Finding the right content

  • Navigating complex systems

  • Publishing open access

And yet—librarians and their contributions haven't always been fully seen or appreciated. It's time to change that. Together, let's celebrate the vital role librarians play and the incredible, but often invisible, impact they make.

To the Librarians of the world. Thank you.

Meet Olga Koz: supporting students with their research outputs

At Kennesaw State University, Dr Olga Koz, Collegiate Librarian and Professor, recognized a gap many doctoral students feel before they know how to name it. The students she supported were expected to produce dissertations, but the five doctoral programs she worked with did not have a dedicated course on how to find, evaluate, organize and synthesize the literature their research would depend on.

Olga understood the challenge because she had lived it herself. After completing her own doctorate, she remembered the uncertainty of moving from learning about research to creating it. She turned that understanding into practical support.

For them, it’s about using special research skills to go from learning about knowledge to creating knowledge.
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Dr. Olga Koz

Collegiate Librarian and Professor en Kennesaw State University

As an embedded librarian in the College of Education, Olga became part of the students’ research environment, not just someone they could consult from outside it. She went into online classes, taught students how to search, find and organize research in their field, developed accessible resources they could return to when they needed them, and created a dedicated webinar series on conducting and writing literature reviews.

Her support gave students structure at a point when many were trying to build a research foundation for the first time. It helped them move beyond simply collecting sources, and towards designing a review, evaluating evidence and synthesizing their findings with purpose.

Dr Julie Moore, Professor at the School of Instructional Technology and Innovation (SITI) in the Bagwell College of Education at Kennesaw State University, nominated Olga as an impact maker because saw the difference her support made for students at KSU: “Our doctoral students would have struggled pulling together resources and writing up a meaningful literature review.”

Olga’s work also extends into the tools students use to learn research design. As part of the Bagwell College of Education Interactive Research Methods Labopens in new tab/window (now the Research Center), she helped develop resources to support the Hopscotch Research Design platform and the Literature Review Design (LRD) framework. The interactive Hopscotch LRD tool assists early career researchers in building robust, well-informed research designs, with more guidance in searching and reviewing evidence.

Our tool helped students to design a literature review, how to create a protocol, how to create this workflow… in the form of exploration, but structured exploration.
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Dr. Olga Koz

Collegiate Librarian and Professor en Kennesaw State University

The balance between exploration and structure matters even more as AI increasingly becomes part of the research process. Olga sees technology as a useful support for methodological rigor, but not a replacement for it. Her work helps students understand how AI can assist them without weakening the critical evaluation and evidence synthesis they need to develop as scholars.

Olga’s story shows how an academic librarian can close a hidden gap in doctoral education. By building out the literature review education and resources students were missing, she has helped reposition the library right at the heart of the real work of creating knowledge.

Olga’s three tips for supporting students with their research output:

  1. Treat the literature review as a skill you build over time: A literature review is not a one-off task. What a good review looks like depends on its purpose, your discipline and your stage of career, so expect your approach to evolve and to carry the skill with you.

  2. Stay in control of your review, especially at the start: Automation can speed up searching and screening, but fully automating the process takes away your control over each methodological step. At the beginning of your research, those steps are where you learn: making decisions, checking your work and refining your thinking as you go.

  3. Look for evidence, not just sources: “Literature” can sound like a pile of documents to find, manage and cite. But research is built on evidence, and evidence has to be weighed, not just gathered. Rather than searching for information or peer-reviewed articles, look for research and practice evidence, and ask what it can and cannot support.

Meet Jefferson Garcia: helping researchers use AI tools critically

At Universidad de los Andes in Colombia, Jefferson Garcia’s work responds to a new challenge in academic research: helping students judge the quality of AI-generated information. A growing number of students and researchers have been coming to the library for support after using AI tools that produced fabricated or unreliable references. As a Digital Services Professional supporting the School of Medicine and Health Sciences and the School of Engineering at Universidad de los Andes, his role helps them understand the difference between fast, and trustworthy information.

Everyone can use AI. But identifying good information, real information, that is a big role for libraries now.
Photo of Jefferson Garcia

Jefferson Garcia

Digital Services Professional en Universidad de los Andes, Colombia

A group of medical students came to the library while completing a systematic review as part of their research training. They had started the work, but their search strategy was limited, using only a narrow selection of sources. The review needed a clearer and more reproducible method, and Jefferson helped them build it from the ground up.

He worked with the group on controlled vocabulary, including MeSH terms, Boolean logic and defined inclusion and exclusion criteria. He guided them towards appropriate medical and multidisciplinary databases and helped document the search process transparently, so the review met the standards expected of evidence-based medicine.

I’ve been telling the students of medicine to learn more about MeSH… every time, they say, ‘Thank you,’ because no professor told me about that… When you start to understand that people need to know how to research, you’re going to get value in that.
Photo of Jefferson Garcia

Jefferson Garcia

Digital Services Professional en Universidad de los Andes, Colombia

With Jefferson’s expertise and support, the students completed a high-quality systematic review that was evaluated positively by faculty supervisors. More importantly, they developed essential research skills: knowing how to search with precision, choose the right sources and to involve the library earlier in their research process.

His nominator and colleague, Marcela Gómez, Digital Services Leader at Universidad de los Andes described the impact as both immediate and lasting: “The students developed lasting competencies in evidence-based medicine and now approach research tasks with greater confidence, frequently engaging with the library at earlier stages of their projects.”

Jefferson’s story shows how subject-specialist library support strengthens medical research. By helping students turn a limited search into a transparent, reproducible systematic review, Jefferson gave them research skills they can carry into future clinical, academic and evidence-based work.

Jefferson’s three tips for using AI to support your research:

  1. Use AI tools grounded in trusted academic sources: Generic AI tools (ChatGPT, Claude, Gemini, etc.) can be valuable for brainstorming and exploring early questions. But they can produce inaccurate, incomplete or fabricated information, especially on emerging topics. Choose AI tools your library provides or that are built specifically for academic research. Look for specialist tools, which base their answers on scholarly literature and other verified sources.

  2. Build your AI literacy and prompting skills: Make the most of library workshops, guides and training on using AI ethically and responsibly. Better prompts get you more relevant results. Learn to critically analyze what AI gives you, and use it to enhance your learning rather than accepting its output without question.

  3. Treat AI as a starting point, not the final word: Check AI-generated content against peer-reviewed literature, library resources and other trusted academic sources. Cite carefully and uphold academic integrity standards. Be open about when you use generic AI tools, and follow the policies your institution, course or publisher sets. AI adds the most value when it helps you search, synthesize, organize and improve information, not when it stands in as your primary evidence.

Nominate a librarian

Do you know a librarian who's making a difference? Nominate a librarian today by sharing your story of how they've created impact—whether that's by guiding research, supporting publishing, or offering support in your academic journey.

Stories like Olga and Jefferson's highlight the vital role librarians play in advancing knowledge and enabling success at institutions around the world. It's time to recognize the impact librarians really make on their communities. Share your story today.

I've witnessed firsthand how librarianship extends far beyond shelving books. In my role, I have become a research partner, an academic coach, and a digital literacy advocate.
Ezra Kapachika Headshot

Ezra Kapachika

Bibliotecario en Lake Malawi Anglican University

Resources for Librarians

Want to learn more about how librarians are creating institutional impact across topics like research integrity, AI literacy and publishing? We've curated a hub of resources which showcase the many ways librarians support the research ecosystem.

[My librarian's] proactive attitude, inclusive approach, and relentless commitment to service have transformed the library into not just a place of books, but a dynamic center for learning and growth.

Researcher at Alliance University

Researcher en Alliance University