User-Centred Library Websites

User-Centred Library Websites

Usability Evaluation Methods

1st Edition - July 31, 2008

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  • Author: Carole George
  • eBook ISBN: 9781780631905
  • Paperback ISBN: 9781843343592

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Targeted at Library and Information Science (LIS) professionals, this book concentrates on usability evaluation methods used to design usable and user-centered library websites. Aimed at the practitioner, it is a practical guide to methods that are used to gather information from potential users that shape the design of the website based on an interactive design process. From planning the study to writing the report, this book guides the reader through the process of usability evaluation using examples from the author’s experience with usability evaluation of library interfaces. It describes usability techniques, procedures, report writing, and design changes that lead to a user-centered interface.

Key Features

  • A concise, practical guide to completing usability evaluation methods with an emphasis on creating user-centered library websites
  • Includes examples that draw on the author’s practical experience with usability evaluation
  • Useful guidelines to creating participant recruitment letters, scripts, thank you notes, and forms illustrated with practical examples


Practitioners and students of Library and Information Science

Table of Contents

  • What is user-centred design? Getting started; User needs analysis; Designing a website: Participatory design; Usability inspection methods; Usability testing the website; Communicating the findings.

Product details

  • No. of pages: 244
  • Language: English
  • Copyright: © Chandos Publishing 2008
  • Published: July 31, 2008
  • Imprint: Chandos Publishing
  • eBook ISBN: 9781780631905
  • Paperback ISBN: 9781843343592

About the Author

Carole George

Dr Carole A. George is a Human Factors Researcher with the Carnegie Mellon University Libraries. With an emphasis on improving users’ access to information, Ms. George’s work focuses on usability studies of library websites and evaluation studies of library services. Her research interests and efforts have been directed towards user-centered interface design and information behaviour studies.

Affiliations and Expertise

Carnegie Mellon University Libraries, USA

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