The UX Book

The UX Book

Agile UX Design for a Quality User Experience

2nd Edition - November 2, 2018

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  • Authors: Rex Hartson, Pardha S. Pyla
  • Paperback ISBN: 9780128053423
  • eBook ISBN: 9780128010624

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The discipline of user experience (UX) design has matured into a confident practice and this edition reflects, and in some areas accelerates, that evolution. Technically this is the second edition of The UX Book, but so much of it is new, it is more like a sequel. One of the major positive trends in UX is the continued emphasis on design—a kind of design that highlights the designer’s creative skills and insights and embodies a synthesis of technology with usability, usefulness, aesthetics, and meaningfulness to the user. In this edition a new conceptual top-down design framework is introduced to help readers with this evolution. This entire edition is oriented toward an agile UX lifecycle process, explained in the funnel model of agile UX, as a better match to the now de facto standard agile approach to software engineering. To reflect these trends, even the subtitle of the book is changed to “Agile UX design for a quality user experience”. Designed as a how-to-do-it handbook and field guide for UX professionals and a textbook for aspiring students, the book is accompanied by in-class exercises and team projects. The approach is practical rather than formal or theoretical. The primary goal is still to imbue an understanding of what a good user experience is and how to achieve it. To better serve this, processes, methods, and techniques are introduced early to establish process-related concepts as context for discussion in later chapters. 

Key Features

  • Winner of a 2020 Textbook Excellence Award (College) (Texty) from the Textbook and Academic Authors Association
  • A comprehensive textbook for UX/HCI/Interaction Design students readymade for the classroom, complete with instructors’ manual, dedicated web site, sample syllabus, examples, exercises, and lecture slides
  • Features HCI theory, process, practice, and a host of real world stories and contributions from industry luminaries to prepare students for working in the field
  • The only HCI textbook to cover agile methodology, design approaches, and a full, modern suite of classroom material (stemming from tried and tested classroom use by the authors)


Graduate and undergraduate students in user experience and UX design courses, UX practitioners, software engineers, programmers, and software testers

Table of Contents

    1. What is UX and UX design?
    2. The Wheel: UX processes, lifecycles, methods, and technique
    3. Scope, rigor, complexity, and project perspectives
    4. Agile lifecycle processes and the Funnel Model of Agile UX
    5. Prelude to the process chapters
    6. Background: Introduction

    7. Usage research data elicitation
    8. Usage research data analysis
    9. Usage research data modeling
    10. UX design requirements: User stories and requirements
    11. Background: Understand Needs

    12. The nature of UX design
    13. Bottom-up vs. top-down design
    14. Generative design: Ideation, sketching, and critiquing
    15. Mental models and conceptual design
    16. Designing the ecology and a pervasive information architecture
    17. Designing the interaction
    18. Designing for emotional impact
    19. Background: Design

    20. Prototyping

    21. UX evaluation methods and techniques
    22. UX evaluation: UX goals, metrics, and targets
    23. Preparation for empirical UX evaluation
    24. Empirical data collection methods and techniques
    25. Analytical data collection methods and techniques
    26. UX Evaluation: Data analysis
    27. UX evaluation: Reporting results
    28. Background: UX evaluation

    29. Connecting agile UX with agile software development
    30. Background: Agile connections

    31. Affordances in UX design
    32. The interaction cycle
    33. UX design guidelines
    34. Background: Affordances and UX design principles

Product details

  • No. of pages: 916
  • Language: English
  • Copyright: © Morgan Kaufmann 2018
  • Published: November 2, 2018
  • Imprint: Morgan Kaufmann
  • Paperback ISBN: 9780128053423
  • eBook ISBN: 9780128010624

About the Authors

Rex Hartson

Rex Hartson
Rex Hartson is a pioneer researcher, teacher, and practitioner-consultant in HCI and UX. He is the founding faculty member of HCI (in 1979) in the Department of Computer Science at Virginia Tech. With Deborah Hix, he was co-author of one of the first books to emphasize the usability engineering process, Developing user interfaces: Ensuring usability through product & process. Hartson has been principle investigator or co-PI at Virginia Tech on a large number of research grants and has published many journal articles, conference papers, and book chapters. He has presented many tutorials, invited lectures, workshops, seminars, and international talks. He was editor or co-editor for Advances in Human-Computer Interaction, Volumes 1-4, Ablex Publishing Co., Norwood, NJ. His HCI practice is grounded in over 30 years of consulting and user experience engineering training for dozens of clients in business, industry, government, and the military.

Affiliations and Expertise

Professor Emeritus, Computer Science, Virginia Tech

Pardha S. Pyla

Pardha Pyla is an award-winning designer and product strategist with deep expertise in envisioning and delivering industry-leading products. He is the founding member of multiple thriving product and design (UX) practices that were responsible for producing successful enterprise software solutions in use across many industries. He is a pioneering researcher in the area of coordinating software engineering and UX lifecycle processes and the author of several peer-reviewed research publications in human-computer interaction and software engineering. He has received numerous awards in recognition of his work in design thinking, research, teaching, leadership, and service.

Affiliations and Expertise

Senior User Experience Specialist and Lead Interaction Designer for Mobile Platforms, Bloomberg LP

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