The UX Book - 2nd Edition - ISBN: 9780128053423

The UX Book

2nd Edition

Designing a Quality User Experience

Authors: Rex Hartson Pardha Pyla
Paperback ISBN: 9780128053423
Imprint: Morgan Kaufmann
Published Date: 1st September 2018
Page Count: 900
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Winner of a 2013 Most Promising New Textbook Award from the Text and Academic Authors Association, The UX Book excels with its comprehensive exploration of designing interaction to ensure a quality user experience. Combining breadth, depth, and practical applications, this book takes a time-tested process-and-guidelines approach that provides readers with actionable methods and techniques while retaining a firm grounding in human-computer interaction (HCI) concepts and theory.

The authors guide you through the UX lifecycle process, including contextual inquiry and analysis, requirements extraction, design ideation and creation, practical design production, prototyping, and UX evaluation. Development activities are linked via handoffs between stages as practitioners move through the process. The lifecycle template concept introduced in this book can be tailored to any project environment, from large enterprise system development to commercial products.

Throughout this new edition, the authors bring an increased emphasis on design, as well as new chapters covering Information Architecture. Students and practitioners alike will come away with understanding of how to create and refine interaction designs to ensure a quality user experience.


Graduate and undergraduate students in user experience and UX design courses, UX practitioners, software engineers, programmers, and software testers

Table of Contents

  1. What is UX?
    2. Setting the Stage
    3. UX Designer Skills and Tools
    4. Background for Part 1: Analyze to Understand
    5. Nature of Analysis
    6. Data Elicitation
    7. Data Analysis
    8. Modeling User Roles and Relationships
    9. Modeling Usage and Work Environments
    10. Extracting Requirements
    11. Background for Part 2: Design to Create
    12. Nature of Design
    13. Design Creation
    14. Conceptual Design
    15. Information Architecture in UX Design (Structures and Schemes)
    16. Information architecture in UX Design (Storage and Retrieval Mechanisms)
    17. Information architecture in UX design (Labeling, Navigation, Display Design)
    18. Pervasive Information Architecture
    19. Design Production
    20. Service Experience Design
    21. Background for Part 3: Prototype to Visualize
    22. Nature of Prototyping
    23. Doing Prototyping
    24. Background for Part 4: Evaluate to Learn
    25. Nature of Evaluation
    26. Analytical Evaluation
    27. Empirical Evaluation
    28. Other Evaluation Techniques
    29. Background for Part 5: Agile UX & Connections to SE
    30. Agile UX
    31. Connections to Agile SE
    32. Background for PART 6: Affordances and design principles
    33. Affordances-Introduction, Cognitive & Physical Affordances
    34. Affordances-Sensory,  Functional, Emotional Affordances, Using Affordances Together
    35. UX Design Principles
    36. Background for Part 7: Conclusion
    37. Making it Work


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© Morgan Kaufmann 2019
Morgan Kaufmann
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About the Author

Rex Hartson

Rex Hartson

Rex Hartson is a pioneer researcher, teacher, and practitioner-consultant in HCI and UX. He is the founding faculty member of HCI (in 1979) in the Department of Computer Science at Virginia Tech. With Deborah Hix, he was co-author of one of the first books to emphasize the usability engineering process, Developing user interfaces: Ensuring usability through product & process. Hartson has been principle investigator or co-PI at Virginia Tech on a large number of research grants and has published many journal articles, conference papers, and book chapters. He has presented many tutorials, invited lectures, workshops, seminars, and international talks. He was editor or co-editor for Advances in Human-Computer Interaction, Volumes 1-4, Ablex Publishing Co., Norwood, NJ. His HCI practice is grounded in over 30 years of consulting and user experience engineering training for dozens of clients in business, industry, government, and the military.

Affiliations and Expertise

Professor Emeritus, Computer Science, Virginia Tech

Pardha Pyla

Pardha S. Pyla is a Senior User Experience Specialist and Interaction Design Team Lead at Bloomberg LP. Before that he was a researcher and a UX consultant. As an adjunct faculty member in the Department of Computer Science at Virginia Tech he worked on user experience methodologies and taught graduate and undergraduate courses in HCI and Software Engineering. He is a pioneer researcher in the area of bridging the gaps between software engineering and UX engineering lifecycle processes.

Affiliations and Expertise

Senior User Experience Specialist and Lead Interaction Designer for Mobile Platforms, Bloomberg LP

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