This book provides a comprehensive examination of Internet QoS theory, standards, vendor implementation and network deployment from the practitioner's point of view, including extensive discussion of related economic and regulatory issues. Written in a technology-light way so that a variety of professionals and researchers in the information and networking industries can easily grasp the material. Includes case studies based on real-world experiences from industry. The author starts by discussing the economic, regulatory and technical challenges of the existing QoS model. Key coverage includes defining a clear business model for selling and buying QoS in relation to current and future direction of government regulation and QoS interoperability (or lack thereof) between carriers and networking devices. The author then demonstrates how to improve the current QoS model to create a clear selling point, less regulation uncertainty, and higher chance of deployment success. This includes discussion of QoS re-packaging to end-users; economic and regulatory benefits of the re-packaging; and the overall benefits of an improved technical approach. Finally, the author discusses the future evolution of QoS from an Internet philosophy perspective and lets the reader draw the conclusions. This book is the first QoS book to provide in depth coverage on the commercial and regulatory aspects of QoS, in addition to the technical aspect. From that, readers can grasp the commercial and regulatory issues of QoS and their implications on the overall QoS business model. This book is also the first QoS book to provide case studies of real world QoS deployments, contributed by the people who did the actual deployments. From that, readers can grasp the practical issues of QoS in real world. This book is also the first QoS book to cover both wireline QoS and wireless QoS. Readers can grasp the QoS issues in the wireless world. The book wa

Key Features

* The only book to discuss QoS technology in relation to economic and regulatory issues * Includes case studies based on real-world examples from industry practitioners. * Provides unique insight into how to improve the current QoS model to create a clear selling point, less regulatory uncertainty, and higher chance of deployment success.


Network and ISP industry professionals including network architects and operations management, systems engineers, product managers, business development strategists, marketing people, IT management, academic researchers, and graduate students.

Table of Contents

CH1: What is QoS? CH2: Contemporary QoS Wisdom CH3: QoS Reality CH4: Business Model Challenges CH5: Government Regulatory Challenges CH6: QoS Interoperability CH7: Technology Challenges CH8: Economic Issues CH9: The New Business Model CH10: The New Technical Approach CH11: Case Studies CH12: Advanced Topics CH13: The Future Evolution of QoS Delivery


No. of pages:
© 2008
Morgan Kaufmann
eBook ISBN:
Print ISBN:

About the author

XiPeng Xiao

Affiliations and Expertise

Huawei Technologies


"This book presents a complete, insightful view of QoS in the Internet…. The book is logically structured and designed to be read from cover to cover. It contains summaries after each chapter and even wholes sections that summarize previous parts. Xipeng Xiao’s language is easily understandable, and his argumentation lines are logical and coherent. All this makes it a good book for academic researchers and industrial parties wanting to develop QoS architecture or effectively sell it, respectively. Therefore, I am glad to join the already impressive list of endorsements and recommend Technical, Commercial and Regulatory Challenges of QoS: An Internet Service Model Perspective as a unique position among the existing QoS literature."--IEEE Magazine