Part I: Integrating Supply Chain Management
Chapter 1: What is a Supply Chain?
Introducing the First Article Lab
Defining the Supply Chain
A Little History
Chapter 2: What is Supply Chain Management (SCM)?
What is Management
A Structure, The Managed, The Managing
Chapter 3: What are the tools of SCM?
Meeting PPI, Inc.
Chapter 4: What are the measures of a successful SCM?
The Role and Purpose of Measures
Some Examples of Measures
The Role and Purpose of Control Systems
An Industry Example – Managing Your Supply Chain Using Event Management
What is the Best Measure for Your Organization?
Chapter 5: What does it take to create a World Class Supply Chain Environment?
Part II: Developing a Lean Environment
Chapter 6: What is Lean?
How the Lean Process Works
Chapter 7: What are the Acceptance tools of Lean Management?
What is an Acceptance Tool?
Some Success Stories
Reviewing a Few Examples of Acceptance Tools
Appendix 7-A: The JoHari Window Assessment Test
Appendix 7-B: The Values System Survey
Appendix 7-C: The PA-PT Survey
Appendix 7-D: The Situational Leadership Survey
Chapter 8: What are the Technical tools of Lean Manag