Quality Assurance

Quality Assurance

Problem Solving and Training Strategies for Success in the Pharmaceutical and Life Science Industries

1st Edition - June 30, 2013

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  • Author: G Welty
  • Hardcover ISBN: 9781907568367
  • eBook ISBN: 9781908818621

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Quality assurance is necessary to maintain quality and services in the pharmaceutical and life science industries. Quality assurance demonstrates that the logic and practice of problem solving can integrate both program efficacy and regulatory compliance. This title is divided into three parts; the first part discusses the process by which a problem in regulated industry is identified, for example a manufacturing deviation that leads to an adulterated drug product, and reviews the decision-making steps involved in remedying the problem. The second part delves into the staff training requirements of procedures that are thereby revised. The third part expands on this discussion by considering piloting the proposed training module, preparing assessments of trainee proficiency, evaluating the training module, including integrating rigorous evaluative designs with formative program improvement, and documenting the entire effort.

Key Features

  • Presents a comprehensive view of the field of quality assurance
  • An approach grounded in direct experience
  • Uses diagrams and figures to clarify analytical points


Quality assurance professionals in regulated industries, with a particular focus on the US Food and Drug Administration (FDA) regulations and guidelines

Table of Contents

  • Part 1 A systematic approach to problem solving: Framework for continuous improvement; Investigations, root cause analyses and CAPAs; The role of critical review in the revision of procedures; Working with standard operating procedures (SOPs). Part 2 Designing and developing training materials: The design phase of the program improvement model; Content development: A new employee orientation program; Content development: A continuing cGMP training program; Content development: Qualification of employees. Part 3 Using the training materials: Assessing trainee proficiency; Pilot implementation; Training record- keeping; Formative evaluation; Final implementation.

Product details

  • No. of pages: 374
  • Language: English
  • Copyright: © Woodhead Publishing 2013
  • Published: June 30, 2013
  • Imprint: Woodhead Publishing
  • Hardcover ISBN: 9781907568367
  • eBook ISBN: 9781908818621

About the Author

G Welty

Gordon Welty is currently Lecturer in Social Science at Adelphi University, USA . He has extensive professional experience in program development and the management of organizational change. He gained his doctorate from the University of Pittsburgh, USA , and was named Professor Emeritus at Wright State University in 1998. Welty was recruited to develop, rollout, and manage the GMP Trainthe-Trainer program as corrective action/ preventive action (CAPA) for Schering-Plough’s consent decree in 2003. His writings have appeared in such scholarly publications as the Academy of Management Journal, International Sociological Review, Journal of GXP Compliance, and Metroeconomica, as well as a number of anthologies. He was the recipient of the Institute of Validation Technology’s “Author of the Year” Award in 2008, 2009 and 2010.

Affiliations and Expertise

Adelphi University, USA

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