Measures and Metrics in Corporate Security

The revised second edition of Measures and Metrics in Corporate Security is an indispensable guide to creating and managing a security metrics program. Authored by George Campbell, emeritus faculty of the Security Executive Council and former chief security officer of Fidelity Investments, this book shows how to improve security’s bottom line and add value to the business. It provides a variety of organizational measurements, concepts, metrics, indicators and other criteria that may be employed to structure measures and metrics program models appropriate to the reader’s specific operations and corporate sensitivities.

There are several hundred examples of security metrics included in Measures and Metrics in Corporate Security, which are organized into categories of security services to allow readers to customize metrics to meet their operational needs.

Measures and Metrics in Corporate Security is a part of Elsevier’s Security Executive Council Risk Management Portfolio, a collection of real world solutions and "how-to" guidelines that equip executives, practitioners, and educators with proven information for successful security and risk management programs.

• Describes the basic components of a metrics program, as well as the business context for metrics
• Provides guidelines to help security managers leverage the volumes of data their security operations already create
• Identifies the metrics security executives have found tend to best serve security’s unique (and often misunderstood) missions
• Includes 375 real examples of security metrics across 13 categories

Security managers, consultants, and executives; business executives; instructors of students exploring security administration; corporate governance professionals; risk managers; corporate counsels; security trade associations; and others who have a vested interest in the business of corporate protection.

• Acknowledgments
• About the Author
• Digital Assets
• Preface
• Introduction
• Chapter 1. The Basics
  • Introduction
  • Why measure, why metrics?
  • What are security metrics?
  • What are the components of a measures and metrics program?
  • Opening exercise: what is the real cost of security in your company?
  • Good metrics are SMART
• Chapter 2. Types of Metrics and Performance Indicators Appropriate to the Security Mission
  • Influential initiatives from the corner office
  • The CSO dashboard
  • Cost-effectiveness analysis
  • Criticality ranking
  • Task analysis and work breakdown structures
  • The business unit security scorecard
  • Diagnostic measures
  • Business hygiene and insider risk
• Chapter 3. Building a Model Appropriate to Your Needs
  • Introduction
  • Does the business we are in make a difference?
  • What should we measure?
  • What are your objectives with these data?
  • Roles and responsibilities
  • How do we present the information to the target audience?
  • What’s next?
• Appendix 1. Examples of Security-Related Measures and Metrics
• Appendix 2. Sample High-Level Security Work Breakdown Structure
• Appendix 3. Risk Measure Maps
• About Elsevier's Security Executive Council Risk Management Portfolio
• Index