List of figures and tables
About the authors
Part 1: Overview
Chapter 1: Growth of the quality movement in higher education
Where did quality come from?
Quality development in higher education
What is quality?
Critique of current higher education quality models
Part 2: Leadership of Quality in Higher Education
Chapter 2: Initiative-based quality development and the role of distributed leadership
Quality in a wider context
Events crucial for the internal quality development at CBS
The aims of CBS’ quality work
The quality system developed at CBS
Chapter 3: A leadership model for higher education quality
One scenario at Stable State University
Issues and action points involved in the scenario
Challenges for CEOs, senior administrators and faculty leaders
Benefits from adopting the quality model
Chapter 4: A framework for engaging leadership in higher education quality systems
The ELF in practice: unit improvement
Part 3: Approaches of Managers to Quality in Higher Education
Chapter 5: Quality management in higher education: a comparative study of the United Kingdom, the Netherlands and Finland
Quality and its links with autonomy and the freedom to manage
Findings from the case studies
The case studies: similarities and differences
Chapter 6: Towards a culture of quality in South Af
This book provides a range of case studies concerning the leadership and management of quality development in higher education. It captures the experiences of senior administrators and managers to the complexity of problems that quality development involves. The authors draw attention to the human-centred approach to quality, as they argue that in any activity there is a need to take account of human values and attitudes.
- Experiences from experts in the field
- Guide to resources that are utilized in the higher education industry
- Auditors’ perceptions
Leaders and managers at all levels in higher education including: senior administrators, managers, faculty staff, course coordinators and government agencies.
- No. of pages:
- © Chandos Publishing 2010
- 12th August 2010
- Chandos Publishing
- eBook ISBN:
- Paperback ISBN:
Professor Chenicheri Sid Nair is currently with the Centre for Advancement of Teaching and Learning, University of Western Australia (UWA), Perth. Prior to his appointment to UWA, he was Quality Adviser (Research and Evaluation) in the Centre for Higher Education Quality (CHEQ) at Monash University, Australia. He has an extensive expertise in the area of quality development and evaluation, and he also has considerable editorial experience. Currently, he is Associate Editor of the International Journal of Quality Assurance in Engineering and Technology Education (IJQAETE). Prior to this he was also a Managing Editor of the Electronic Journal of Science Education (EJSE). Professor Nair is also an international consultant in a number of countries in quality and evaluations.
University of Western Australia, Australia
Associate Professor Len Webster has expertise in educational policy, educational development, quality development and flexible learning. Currently he is the Educational Adviser in the Centre for the Advancement of Learning and Teaching (CALT) at Monash University, Australia. He previously was the director of an educational development unit in the Faculty of Law, Monash University, where he was the Faculty Quality Development Coordinator. He has also been a reviewer of the Australian University Quality Agency conference proceedings.
Monash University, Australia
Dr Patricie Mertova is currently a Research Fellow in the Department of Education, University of Oxford, England. She was previously a Research Officer at the University of Queensland, and, prior to that, a Research Fellow in the Centre for the Advancement of Learning and Teaching (CALT) and the Centre for Higher Education Quality (CHEQ), Monash University, Australia. She has recently completed her PhD focusing on the academic voice in higher education quality. She has research expertise in the areas of higher education and higher education quality. Her background is also in the areas of linguistics, translation, cross-cultural communication and foreign languages.
University of Oxford, UK