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Learn how to effectively manage both people and a practice as a health care administrator with Elsevier’s Introduction to Health Services Administration. This comprehen… Read more
LIMITED OFFER
Immediately download your ebook while waiting for your print delivery. No promo code is needed.
Learn how to effectively manage both people and a practice as a health care administrator with Elsevier’s Introduction to Health Services Administration. This comprehensive and easy-to-understand text includes an overview of health care delivery in the United States along with an exploration of each role and function of a health services administrator in an ambulatory care facility. From scheduling patients to managing the revenue cycle, you will learn about every aspect of workflow in addition to relevant issues that heavily influence health care practices today, like HIPPA, regulatory compliance, civil and criminal law, and more. This text also provides a wonderful overview of necessary skills such as how to use an electronic health record system and practice management software, how to budget for staff and equipment, how to manage inventory, how to manage risk, how to improve quality and performance in the practice, and how to best market the practice. If you’re looking to become a successful health services administrator, this text is the critical first step.
Unit I. Introduction to Health Services Administration
1 The Health Services Administrator
2 Health Care Professionals and Settings
13 Health Care Delivery
Unit II. Administrative Management
4 Health Care Processes and Workflow
5 Documentation
6 Technology
7 Managing Supplies and Inventory
8 Basic Finance and Health Care Accounting
9 The Revenue Cycle
210 Quality, Performance Improvement, and Risk Management
Unit III. Ethical and Legal Concerns
11 Legal Issues and Fraud in Health Care
12 Health Insurance Portability and Accountability Act (HIPAA)
313 Compliance
Unit IV. Communication
14 Business Communication and Professionalism
415 Marketing
Unit V. People and Organizational Management
16 Hiring, Training, and Evaluating Employees
17 Leadership, Motivation and Conflict Management
518 Project Management
Textbook Answer Key
Glossary
Index