1. Making Decisions: a Difficult Problem. A. Setting the Verbano Project. 2. Reconnaissance: Territory, Stakeholders and Regulation. 3. The Options for Interventions. 4. Criteria and Indicators. 5. Defining Actions and Formulating the Design Problem. 6. Identifying the Model. 7. The Control Problem. 8. Estimating the Effects. 9. Evaluation. 10. Comparison. B. Identifying the Reasonable Alternatives. 11. Designing Alternatives and Evaluation. 12. Comparison: the First Negotiation Step. 13. Comparison: the Second Negotiations Step. 14. Mitigation Measures. C. The Final Decision. 15. Summary of the Project. 16. The Final Decision. 17. Implementation. Bibliography. Index.