Human-Computer Interaction

Human-Computer Interaction

An Empirical Research Perspective

1st Edition - December 31, 2012

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  • Author: I. Scott MacKenzie
  • eBook ISBN: 9780124071650
  • Paperback ISBN: 9780124058651

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Human-Computer Interaction: An Empirical Research Perspective is the definitive guide to empirical research in HCI. The book begins with foundational topics including historical context, the human factor, interaction elements, and the fundamentals of science and research. From there, you'll progress to learning about the methods for conducting an experiment to evaluate a new computer interface or interaction technique. There are detailed discussions and how-to analyses on models of interaction, focusing on descriptive models and predictive models. Writing and publishing a research paper is explored with helpful tips for success. Throughout the book, you'll find hands-on exercises, checklists, and real-world examples. This is your must-have, comprehensive guide to empirical and experimental research in HCI—an essential addition to your HCI library.

Key Features

  • Master empirical and experimental research with this comprehensive, A-to-Z guide in a concise, hands-on reference
  • Discover the practical and theoretical ins-and-outs of user studies
  • Find exercises, takeaway points, and case studies throughout


HCI/UX researchers and professionals interested in user studies, as well as university students in academia and industry human-computer interaction

Table of Contents

  • Preface


    Author Biography

    Chapter 1. Historical Context

    1.1 Introduction

    1.2 Vannevar Bush’s “as we may think” (1945)

    1.3 Ivan Sutherland’s Sketchpad (1962)

    1.4 Invention of the mouse (1963)

    1.5 Xerox star (1981)

    1.6 Birth of HCI (1983)

    1.7 Growth of HCI and graphical user interfaces (GUIs)

    1.8 Growth of HCI research

    1.9 Other readings

    1.10 Resources

    Chapter 2. The Human Factor

    2.1 Time scale of human action

    2.2 Human factors

    2.3 Sensors

    2.4 Responders

    2.5 The brain

    2.6 Language

    2.7 Human performance

    Chapter 3. Interaction Elements

    3.1 Hard controls and soft controls

    3.2 Control-display relationships

    3.3 Natural versus learned relationships

    3.4 Mental models and metaphor

    3.5 Modes

    3.6 More about degrees of freedom

    3.7 Mobile context

    3.8 Interaction errors

    Chapter 4. Scientific Foundations

    4.1 What is research?

    4.2 What is empirical research?

    4.3 Research methods

    4.4 Observe and measure

    4.5 Research questions

    4.6 Internal validity and external validity

    4.7 Comparative evaluations

    4.8 Relationships: circumstantial and causal

    4.9 Research topics

    Chapter 5. Designing HCI Experiments

    5.1 What methodology?

    5.2 Ethics approval

    5.3 Experiment design

    5.4 Independent variables

    5.5 Dependent variables

    5.6 Other variables

    5.7 Task and procedure

    5.8 Participants

    5.9 Questionnaire design

    5.10 Within-subjects and between-subjects

    5.11 Order effects, counterbalancing, and latin squares

    5.12 Group effects and asymmetric skill transfer

    5.13 Longitudinal studies

    5.14 Running the experiment

    Chapter 6. Hypothesis Testing

    6.1 Analysis of variance

    6.2 Chi-square test

    6.3 Non-parametric tests for ordinal data

    6.4 Parametric versus non-parametric tests

    Chapter 7. Modeling Interaction

    7.1 Descriptive models

    7.2 Predictive models

    7.3 A model continuum model

    Chapter 8. Writing and Publishing a Research Paper

    8.1 Conference papers, journal papers

    8.2 Parts of a research paper

    8.3 Preparing the manuscript



    Software on this book’s website


Product details

  • No. of pages: 370
  • Language: English
  • Copyright: © Morgan Kaufmann 2013
  • Published: December 31, 2012
  • Imprint: Morgan Kaufmann
  • eBook ISBN: 9780124071650
  • Paperback ISBN: 9780124058651

About the Author

I. Scott MacKenzie

I. Scott MacKenzie is Associate Professor of Computer Science and Engineering at York University, Canada. For the past 30 years, MacKenzie has been an active member of the human-computer interaction (HCI) research community, with over 130 peer-reviewed publications, including more than 30 papers in the Association for Computing Machinery Conference on Human Factors in Computing Systems (ACM SIGCHI) conference proceedings. MacKenzie’s interests include human performance measurement and modeling, interaction devices and techniques, text entry, mobile computing, accessible computing, touch-based interaction, eye tracking, and experimental methodology.

Affiliations and Expertise

Associate Professor of Computer Science and Engineering at York University, Toronto, Ontario, Canada

Ratings and Reviews

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  • Julian S. Mon Oct 28 2019

    Excellent Student Primer on HCI

    There are a number of introductory level textbooks on HCI, and the problems with most of them revolve around the theoretical concepts being very dense for undergraduate students, and lack of a connection to real world application. This book manages to bridge both of these gaps, first by reinforcing concepts with concrete examples, and second by including student activities at the end of each chapter. Some of the student activities were too rudimentary, but I have been able to modify them to meet student needs. Overall this is the best introductory HCI textbook I've ever used.