External Quality Audit

1st Edition

Has It Improved Quality Assurance in Universities?

Editors: Mahsood Shah Chenicheri Sid Nair
Paperback ISBN: 9781843346760
eBook ISBN: 9781780633169
Imprint: Chandos Publishing
Published Date: 14th March 2013
Page Count: 308
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Table of Contents

List of figures and tables


About the editors and contributors

Chapter 1: Quality assurance – corporate fist in a velvet glove?


Australian quality assurance

Measuring teaching quality

Educational reform

Quality assurance for teaching at James Cook University 2000–10

The JCU historical context for quality assurance

Quality assurance – summary of influences on teaching

All is not rosy in the world of professors

Chapter 2: The impact of external quality audit in a private for-profit tertiary education institution



Evidence of effectiveness: global perspective

Brief overview of private providers in Australia

External quality audits of private providers

Quality audit approach

Discussion on the effectiveness of the quality audit


Chapter 3: Multiple views of quality audits in New Zealand: a case for advancing systemic understanding



A brief overview of quality audits

Quality audit in New Zealand

Views of quality audits in New Zealand


Chapter 4: Reflections on the effectiveness of four cycles of external quality audits in New Zealand universities



Universities New Zealand and the establishment of the New Zealand Universities Academic Audit Unit, Te Whanga Ttari

National context: recent government policy

International context

The impact of academic audit on systems and processes

The impact of academic audit on standards, outcomes and the student learning experience

The impact of academic audit at institutional and national level

The future challenges for quality assurance in New Zealand universities


Chapter 5: Enhancing quality assurance in an ins


Whilst external quality audits have been in place for more than a decade in some countries, limited research exists on the extent to which such audits have been effective in improving systems and processes for quality assurance in higher education institutions, and the extent to which such audits have improved academic standards, outcomes and student experience. External Quality Audit looks at the experience of countries where external quality audits have been established by governments, and provides analyses of their effectiveness in improving quality assurance in universities and other higher education institutions.

Key Features

  • Brings together the experience of academics and administrators in higher education institutions
  • Examines international experience on the extent to which external quality audits have improved quality assurance at national, institutional and faculty levels
  • Gives perspective from a variety of higher education institutions


Academic and non-academic quality practitioners who have interests in higher education quality assurance, and government departments with responsibilities for higher education policy and direction


No. of pages:
© Chandos Publishing 2013
Chandos Publishing
eBook ISBN:
Paperback ISBN:


"While this book is for academic and administrative staff and policy-makers involved in quality assurance and quality audit in higher education, it can be useful reading for academic librarians both because quality audit affects them, and because it helps to know what their academic colleagues are facing."--Australian Library Journal, September 22014

About the Editors

Mahsood Shah Editor

Mahsood Shah is Principal Advisor for Academic Strategy, Planning and Quality at the Office of the Deputy Vice-Chancellor (Academic), RMIT University, Melbourne, Australia.

Affiliations and Expertise

RMIT University

Chenicheri Sid Nair Editor

Professor Chenicheri Sid Nair is currently with the Centre for Advancement of Teaching and Learning, University of Western Australia (UWA), Perth. Prior to his appointment to UWA, he was Quality Adviser (Research and Evaluation) in the Centre for Higher Education Quality (CHEQ) at Monash University, Australia. He has an extensive expertise in the area of quality development and evaluation, and he also has considerable editorial experience. Currently, he is Associate Editor of the International Journal of Quality Assurance in Engineering and Technology Education (IJQAETE). Prior to this he was also a Managing Editor of the Electronic Journal of Science Education (EJSE). Professor Nair is also an international consultant in a number of countries in quality and evaluations.

Affiliations and Expertise

University of Western Australia, Australia