Deploying QoS for IP Next Generation Networks: The Definitive Guide provides network architects and planners with insight into the various aspects that drive QoS deployment for the various network types. It serves as a single source of reference for businesses that plan to deploy a QoS framework for voice, video, mobility and data applications creating a converged infrastructure. It further provides detailed design and implementation details for various service deployments across the various Cisco platforms such as the CRS-1, 12000, 7600 & 7200 series routers that are widely deployed in most Carrier Networks.

The book covers architectural and implementation specific information plus recommendations for almost all the popular line cards across the various hardware platforms widely used in the market. It also addresses QoS architecture and deployment on the Cisco CRS-1 platform and is considered as a unique selling point of this book.

In short the books serve as an "On the Job Manual" which can also be used as a study guide for Cisco specialist certification programs (CCNA, CCIP, CCIE)

This book will includes detailed illustration and configurations. In addition, it provides detailed case studies along with platform specific tests and measurement results. A link to a detailed tutorial on QoS metrics and associated test results will be available at the book's companion website in order to ensure that the reader is able to understand QoS functionality from a deployment standpoint.

Key Features

  • Covers the requirements and solutions in deploying QoS for voice, video, IPTV, mobility and data traffic classes (Quad-play networks), saving the reader time in searching for hardware specific QoS information, given the abundance of Cisco platforms and line cards.
  • Presents real-life deployments by means of detailed case studies, allowing the reader to apply the same solutions to situations in the work place.
  • Provides QoS architecture and implementation details on Cisco CRS-1, 12000, 7600, and 7200 routing platforms using Cisco IOS/IOS-XR software, aiding the reader in using these devices and preparing for Cisco specialist certification.


Primary Audience: Network Designers, Architects, Technical Leads, and Business Managers involved in designing and deploying a QoS framework for Quad play services (Voice, Data, Video, Mobility). Secondary Audience: Study guide for those pursuing Cisco Career Certification in the areas of Routing & Switching, Service Provider, and Voice (CCNA, CCIP, CCIE). [Note: This book is not a certification exam preparation guide but it does go into great detail about the latest Cisco hardware and software platforms related to QoS implementation and therefore will be of interest to those who are planning to take or who have taken the certification exam.]

Table of Contents

Chapter 1 The Evolution of Communication System Quality of Service Definition Transmission Infrastructure Evolution The First Global Communications Network – PSTN The Internet and TCP/IP History The Computer Age Computer Internetworking X.25 Packet Switching The Evolution of Packet Switching – Frame relay Asynchronous Transfer Mode Ethernet Beyond the LAN IP as the Converged Protocol The Emergence of Service Level Agreements The Service Provider Virtual Private Network Evolution of the Telecommunications Industry The Next Generation Network Vision The Cisco Next Generation Network Framework The Network Requirements The Path to Next Generation Network Upgrade the Existing ISP Network Upgrade the Existing Enterprise VPN Infrastructure A Completely New Core Network What’s in this Book Summary Chapter 2 Introduction to Cisco’s Quality of Service Architecture for IP Networks Building blocks of the IP NGN QoS framework End to End QoS Operation Trust Boundaries Conclusion Chapter 3 Class of Service Requirements for Quad-Play Networks Overview Service Level Agreements Diff-Serv QoS and Traffic Mapping Options QoS Requirements and Design for Video Applications QoS Requirements and Design for Voice over IP QoS Requirements and Design for Data Applications Class for Routing and Management Traffic Summary Chapter 4 Carrier CE Services in Cisco IP NGN Networks Overview Customer Requireme


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© 2009
Morgan Kaufmann
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About the authors

Vinod Joseph

works with Juniper Network as a Technical Leader within the Juniper Professional Services Organization. He is based in the UK and works with large Service Providers and customers with focus on the key areas of Network transformation, Multicast, QoS, Carrier Ethernet, Vendor Interoperability and Next Generation services. Prior to joining Juniper, Vinod worked as a Senior Network Consulting Engineer within Cisco’s World Wide Service Provider organization providing architectural design and service support to customers in the Asia Pacific and EMEA markets. This responsibility includes the planning and design of large network architectures, together with guiding deployment and providing operational advice. He has over 16 years of experience in IP networking, and built some of the largest IP/MPLS carrier networks in the EMEA, APAC, and America markets.

Affiliations and Expertise

Juniper, UK

Brett Chapman

is a Service Provider Solution Architect for Cisco Systems Singapore. Brett is responsible for the design and implementation of large, multi service IP networks in the Asia Pacific region. Previously Brett worked as a Senior Network Consultant for Pacific Bell in California. Bachelor of Electronics and Communication Engineering, University of Canberra, Australia

Affiliations and Expertise

Cisco Systems


"Deploying QoS for Cisco IP Next Generation Networks: The Definitive Guide by two distinguished network architects from Cisco Systems, Vinod Joseph and Brett Chapman, is an outstanding book covering up-to-date and novel quality of service (QoS) concepts and solutions.... it is a book that cannot be missed."--Rafal Stankiewicz, IEEE Communications Magazine, October, 2010