The new edition of Crew Resource Management continues to focus on CRM in the cockpit, but also emphasizes that the concepts and training applications provide generic guidance and lessons learned for a wide variety of "crews" in the aviation system as well as in the complex and high-risk operations of many non-aviation settings.

Long considered the "bible" in this field, much of the basic style and structure of the previous edition of Crew Resource Management is retained in the new edition. Textbooks are often heavily supplemented with or replaced entirely by course packs in advanced courses in the aviation field, as it is essential to provide students with cutting edge information from academic researchers, government agencies (FAA), pilot associations, and technology (Boeing, ALION). This edited textbook offers ideal coverage with first-hand information from each of these perspectives. Case examples, which are particularly important given the dangers inherent in real world aviation scenarios, are liberally supplied. An image collection and test bank make this the only text on the market with ancillary support.

New material includes: international and cultural aspects of CRM; design and implementation of Line-Oriented Flight Training (LOFT); airline applications beyond the cockpit; spaceflight resource management; non-aviation applications; AQP; LOSA; and special issues pertaining to low-cost airline carriers.

The second edition editors offer essential breath of experience in aviation human factors from multiple perspectives (academia, government, and private enterprise) and the contributors have all been chosen as experts in their fields who represent the diversity of the research of activities and organisational experience of CRM.

Key Features

  • The only CRM text on the market offering an up-to-date synthesis of primary source material
  • New edition thoroughly updated and revised to include major new findings, complete with discussion of the international and cultural aspects of CRM, the design and implementation of LOFT
  • Instructor website with testbank and image collection
  • Liberal use of case examples


Primary: Graduate students in aviation training, aviation psychology and human factors courses; aviation professionals in government, private, commercial and military settings (flight training, CRM facilitators, selection and recruitment specialists, instructor pilots, accident investigators, safety pilots, ATC personnel, aircraft engineers); aviation researchers. Secondary: Reference librarians at schools with human factors or aviation/aeronautical programs; trainers, managers and safety/quality personnel in other high-risk industries (emergency medicine, fire-fighters).

Table of Contents

PART I: The Nature of CRM 1 Why CRM? Empirical & Theoretical Bases of Human Factors (Robert Helmreich, Univ Texas-Austin, USA) 2 Teamwork and Organizational Factors (Frank Tullo, USC, USA) 3 Crews: Their Formation and their Leadership (Robert Ginnett, Impact Leadership Development Group, USA) 4 Communication (Barbara Kanki, NASA, USA) 5 Decision-making (Judith Orasanu, NASA, USA) 6 CRM: Procedures and Practices (Thomas Seamster, Cognitive & Human Factors, USA) 7 Workload Management (TBD) 8 CRM in the Advanced-Technology Cockpit (TBD) PART II: CRM Training Applications 9 CRM Training Assessment (John Wilhelm, Univ Texas-Austin, USA) 10 Line-Oriented Flight Training as CRM Training (William Hamman, Western Michigan Univ, USA) 11 Line Operational Simulation Development Tools (Florian Jentsch, Univ Central Florida, USA) 12 CRM and AQP (TBD) 13 CRM and LOSA (TBD) 14 CRM: Airline Applications Beyond the Cockpit (Steve Predmore, JetBlue Airways, USA) 15 CRM: Spaceflight Resource Management (David Rogers, Nat'l Center for Atmospheric Research, USA) 16 CRM: Non-Aviation Applications (TBD) PART III: CRM Perspectives 17 The Regulatory Perspective (Thomas Longridge, Federal Aviation Administration, USA) 18 The Global Perspective (Daniel Maurino, International Civil Aviation Organization, Canada) 19 The Accident Investigator's Perspective (Robert Sumwalt, National Transportation Safety Board, USA) 20 The Research Perspective (Eduardo Salas, Univ Central Florida, USA) 21 Cross-Cultural Perspectives (Neil Johnston, Trinity College Dublin, Ireland) 22 Airline Perspective: Low-Cost Carriers (Joey A


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© 2010
Academic Press
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