Computers and Conversation - 1st Edition - ISBN: 9780124595606, 9780080502649

Computers and Conversation

1st Edition

Editors: Paul Luff David Frohlich Nigel Gilbert
eBook ISBN: 9780080502649
Hardcover ISBN: 9780124595606
Paperback ISBN: 9781493305896
Imprint: Academic Press
Published Date: 28th January 1990
Page Count: 284
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In the past few years a branch of sociology, conversation analysis, has begun to have a significant impact on the design of humanb1computer interaction (HCI). The investigation of humanb1human dialogue has emerged as a fruitful foundation for interactive system design.This book includes eleven original chapters by leading researchers who are applying conversation analysis to HCI. The fundamentals of conversation analysis are outlined, a number of systems are described, and a critical view of their value for HCI is offered.Computers and Conversation will be of interest to all concerned with HCI issues--from the advanced student to the professional computer scientist involved in the design and specification of interactive systems.


Researchers and advanced students in human*b1computer interaction, social implications of computing, ergonomics, and computational linguistics.

Table of Contents

P. Luff, Introduction. R. Wooffitt, On the Analysis of Interaction: An Introduction to Conversation Analysis. H. Robinson, Towards a Sociology of Humanb1Computer Interaction: A Software Engineer's Perspective. M. Norman and P. Thomas, The Very Idea: Informing HCI Design from Conversation Analysis. G. Button, Going Up a Blind Alley: Conflating Conversation Analysis and Computational Modelling. P. McIlvenny, Communicative Action and Computers: Re-Embodying Conversation Analysis? D. Good, Repair and Cooperation in Conversation. P. Raudaskoski, Repair Work in Humanb1Computer Interaction: A Conversation Analytic Perspective. A. Finkelstein and H. Fuks, Conversation Analysis and Specification. D. Frohlich and P. Luff, Applying the Technology of Conversation to the Technology for Conversation. A. Cawsey, A Computational Model of Explanatory Discourse: Local Interactions in a Plan-Based Explanation. N. Gilbert, R. Wooffitt, and N. Fraser, Organising Computer Talk. Notes on Transcription Conventions.References. Index.


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© Academic Press 1990
Academic Press
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About the Editor

Paul Luff

David Frohlich

Nigel Gilbert

Affiliations and Expertise

University of Surrey


@qu:"This book presents an excellent set of papers discussing the pros and cons of designing computer systems using principles of human behavior." @source:--ERGONOMICS

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