UI is Communication

Introduction

Chapter 1: Communication Design Principles

1. Imagine this typical UI design situation
2. Core principles of UI is Communication
3. Effective communication
4. Intuitive UI
5. Necessary (and unnecessary) consistency
6. Strategically unintuitive UI
7. Levels of intuitiveness
8. Inductive UI
9. Strategically deductive UI
10. Asking intuitive questions
11. A model for users
12. Summary
13. Exercises

Chapter 2: Interaction Design

1. Interactions
2. Controls (words)
3. Commands (verbs)
4. Labels and instructions
5. Feedback
6. Grouping (sentences)
7. Task steps (paragraphs, monologues, and dialogues)
8. Task navigation
9. Surfaces (documents)
10. Errors, warnings, confirmations, and notifications (interruptions)
11. Dynamic elements
12. Summary
13. Exercises

Chapter 3: Visual Design

1. The importance of effective visual design
2. Working with graphic designers
3. Layout
4. Designing for scanning
5. Typography and text
6. Color
7. Affordances
8. Icons and glyphs
9. Animations and transitions
10. Demanding attention
11. Summary
12. Exercises

Chapter 4: Communicating to People

1. The importance of making an emotional connection
2. Having a personality
3. Personality attributes
4. Having a good tone
5. Motivating users by providing obvious value
6. Minimizing effort
7. Having forgiveness
8. Building trustworthiness
9. Being smart without looking stupid
10. Not being annoying
11. Using courageous design
12. Why be dull? Make it fun!
13. Summary
14. Exercises

Chapter 5: A Communication-driven Design Process

1. A communication-driven design process
2. Don’t design like a programmer
3. What exactly is design?
4. A basic design process
5. The classic process mistakes
6. The planning phase
7. The design phase
8. The refinement phase
9. Giving and receiving feedback
10. What about Agile development?
11. Summary
12. Exercises

Chapter 6: UI Design Case Studies

1. An overview of common alternative design approaches
2. Design challenge 1: An airline travel desktop site
3. Design challenge 2: An airline travel mobile app
4. Summary
5. Exercises

Conclusion