Library Technology and User Services book cover

Library Technology and User Services

Planning, Integration, and Usability Engineering

Written as a technology guide for students, practitioners, and administrators, the focus of this book is on introducing current and future trends in library technology and automation within the larger context of strategic and systems planning, implementation, and continuous improvement. Technology is an essential resource for attaining both organizational and patron goals, and planning needs to emphasize the alignment between the clearly defined goals of each. For this alignment to occur on a consistent basis goals must be designed, or engineered, in a systematic fashion where technology fulfils the need to deliver the desired outcomes in an efficient, cost-effective manner. The concept of usability engineering is also examined, where the technology is planned, designed, and implemented in such a way as to maximize utility and ease-of-use for users and employees. Readers of this book will understand both the why and the how of library technology, planning, and implementation articulated in a simple, easy-to-understand fashion.

Current library administrators; LIS students and faculty members; Non-library administrators

Paperback, 170 Pages

Published: November 2011

Imprint: Chandos Publishing

ISBN: 978-1-84334-638-8


  • The authors synergize their expertise on information technologies and user library services to produce this welcome resource., An Leabharlann: The Irish Library
    This book provides a systematic approach to challenges with planning, budgeting and integrating technology into public, academic and school libraries. One of the main strengths of this book is its layout and easy to read style. This book is well designed and comprehensive for readers who want a starting knowledge of how to plan for user needs in a technology driven environment., Australian Academic & Research Libraries


  • Stone tablets, paper and the Internet: The same old library? Strategic planning, organizational goals and technology: What and for whom? Customized fashion: Finding the right fit; Technology and budgeting; Evaluation: Is technology meeting the needs of the organization’s users? Emerging technology trends in libraries.


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