Kinn's The Medical Assistant

An Applied Learning Approach

Prepare for a successful career in medical assisting! Kinn’s The Medical Assistant, 12th Edition helps you learn the real-world administrative and clinical skills essential to working in the health care setting. Administrative coverage ranges from professionalism and interpersonal skills to billing and coding and electronic health records; clinical content teaches how to assist with medications, diagnostic procedures, and surgeries. And no other comprehensive medical assisting text can match its coverage of assisting with medical specialties! Written by medical assisting experts Alexandra Adams and Deborah Proctor, this classic resource also includes an Evolve companion website with practical exercises and activities, videos, and review questions for the CMA and RMA certification exams.

Hardbound, 1392 Pages

Published: August 2013

Imprint: Saunders

ISBN: 978-1-4557-2678-3


  • Introduction
    Chapter 1: Becoming a Successful Student
    Chapter 2: The Healthcare Industry
    Unit One: Introduction to Medical Assisting
    Chapter 3: The Medical Assisting Profession
    Chapter 4: Professional Behavior in the Workplace
    Chapter 5: Interpersonal Skills and Human Behavior
    Chapter 6: Medicine and Ethics
    Chapter 7: Medicine and Law
    Unit Two: Administrative Medical Assisting
    Chapter 8: Computer Concepts
    Chapter 9: Telephone Techniques
    Chapter 10: Scheduling Appointments
    Chapter 11: Patient Reception and Processing
    Chapter 12: Office Environment and Daily Operations
    Chapter 13: Written Communications and Mail Processing
    Unit Three: Health Information in the Medical Office
    Chapter 14: The Paper Medical Record
    Chapter 15: The Electronic Medical Record
    Chapter 16: Health Information Management
    Chapter 17: Privacy in the Physician’s Office
    Unit Four: Billing and Coding Procedures
    Chapter 18: Basics of Diagnostic Coding
    Chapter 19: Basics of Procedure Coding
    Chapter 20: Basics of Health Insurance
    Chapter 21: The Health Insurance Claim Form
    Chapter 22: Professional Fees, Billing, and Collecting
    Unit Five: Financial and Practice Management
    Chapter 23: Banking Services and Procedures
    Chapter 24: Management of Practice Finances
    Chapter 25: Medical Practice Management and Human Resources
    Chapter 26: Medical Practice Marketing and Customer Service
    Unit Six: Fundamentals of Clinical Medical Assisting
    Chapter 27: Infection Control
    Chapter 28: Patient Assessment
    Chapter 29: Patient Education
    Chapter 30: Nutrition and Health Promotion
    Chapter 31: Vital Signs
    Chapter 32: Assisting with the Primary Physical Examination
    Unit Seven: Assisting with Medications
    Chapter 33: Principles of Pharmacology
    Chapter 34: Pharmacology Math
    Chapter 35; Administering Medications
    Unit Eight: Assisting with Medical Specialties
    Chapter 36: Emergency Preparedness and Assisting with Medical Emergencies
    Chapter 37: Assisting in Ophthalmology and Otolaryngology
    Chapter 38: Assisting in Dermatology
    Chapter 39: Assisting in Gastroenterology
    Chapter 40: Assisting in Urology and Male Reproduction
    Chapter 41: Assisting in Obstetrics and Gynecology
    Chapter 42: Assisting in Pediatrics
    Chapter 43: Assisting in Orthopedic Medicine
    Chapter 44: Assisting in Neurology and Mental Health
    Chapter 45: Assisting in Endocrinology
    Chapter 46: Assisting in Pulmonary Medicine
    Chapter 47: Assisting in Cardiology
    Chapter 48: Assisting in Geriatrics
    Unit Nine: Diagnostic Procedures
    Chapter 49: Principles of Electrocardiography
    Chapter 50: Assisting with Diagnostic Imaging
    Chapter 51: Assisting in the Clinical Laboratory
    Chapter 52: Assisting in the Analysis of Urine
    Chapter 53: Assisting in Phlebotomy
    Chapter 54: Assisting in the Analysis of Blood
    Chapter 55: Assisting in Microbiology and Immunology
    Unit Ten: Assisting with Surgeries
    Chapter 56: Surgical Supplies and Instruments
    Chapter 57: Surgical Asepsis and Assisting with Surgical Procedures

    Unit Eleven: Career Development

    Chapter 58: Career Development and Life Skills


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