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USER-CENTERED DESIGN STORIES
User-Centered Design StoriesReal-World UCD Case Studies
To order this title, and for more information, click here

By
Carol Righi, Perficient, Inc.
Janice James, Perficient, Inc.

Included in series
Interactive Technologies,

Description
Intended for both the student and the practitioner, this is the first user-centered design casebook. It follows the Harvard Case study method, where the reader is placed in the role of the decision-maker in a real-life professional situation. In this book, the reader is asked to perform analysis of dozens of UCD work situations and propose solutions for the problem set. The problems posed in the cases cover a wide variety of key tasks and issues facing practitioners today, including those that are related to organizational/managerial topics, UCD methods and processes, and technical/ project issues. The benefit of the casebook and its organization is that it offers the new practitioner (as well as experienced practitioners working in new settings) the valuable practice in decision-making that one cannot get by reading a book or attending a seminar.

Audience
This is a book for aspiring user-centered design (interaction design) practitioners as well as those with some experience, regardless of how they are and were trained. The market includes those with job titles such as user interface designer, interaction designer, usability engineer, information architect, technical writer, and similar titles--for those working on any type of product: web-based applications, web sites, commercial software, or electronic devices/information appliances.

Contents
Justifying, developing, and starting a UCD Program; Raising awareness and educating others in the work enviornment; Hiring UCD professionals; Estimating and pricing a UCD effort; Selecting appropriate user research methodologies; Selecting appropriate evaluation methodologies; Designing a user iterface; Designing user help; Web site information architecture; Addressing accessibility issues (i.e. designing for those with disabilities); Applying UCD to middleware/products with no obvious user interface; Managing the politics of UCD in the Workplace; Recruiting for a UCD effort; Developing and delivering UCD training; Interplay of the business model/business requirements and user requirements; Cost-Justifying a UCD effort.

Bibliographic details
Paperback, 560 pages, publication date: APR-2007
ISBN-13: 978-0-12-370608-9
ISBN-10: 0-12-370608-4
Imprint: MORGAN KAUFFMAN

Price and Ordering
Price:
EUR 49.95
GBP 34.99
USD 59.95
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Last update: 27 Sep 2008
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