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 | USER-CENTERED DESIGN STORIES
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Real-World UCD Case Studies To order this title, and for more information, click here
By
Carol Righi, Perficient, Inc.
Janice James, Perficient, Inc.
Included in series
Interactive Technologies,
Description
Intended for both the student and the practitioner, this is the first user-centered design casebook. It follows the Harvard Case study
method, where the reader is placed in the role of the decision-maker in a real-life professional situation. In this book, the reader
is asked to perform analysis of dozens of UCD work situations and propose solutions for the problem set.
The problems posed in the
cases cover a wide variety of key tasks and issues facing practitioners today, including those that are related to organizational/managerial
topics, UCD methods and processes, and technical/ project issues. The benefit of the casebook and its organization is that it offers
the new practitioner (as well as experienced practitioners working in new settings) the valuable practice in decision-making that one
cannot get by reading a book or attending a seminar.
Audience
This is a book for aspiring user-centered design (interaction design) practitioners as well as those with some experience, regardless
of how they are and were trained. The market includes those with job titles such as user interface designer, interaction designer, usability
engineer, information architect, technical writer, and similar titles--for those working on any type of product: web-based applications,
web sites, commercial software, or electronic devices/information appliances.
Contents
Justifying, developing, and starting a UCD Program; Raising awareness and educating others in the work enviornment; Hiring UCD professionals;
Estimating and pricing a UCD effort; Selecting appropriate user research methodologies; Selecting appropriate evaluation methodologies;
Designing a user iterface; Designing user help; Web site information architecture; Addressing accessibility issues (i.e. designing for
those with disabilities); Applying UCD to middleware/products with no obvious user interface; Managing the politics of UCD in the Workplace;
Recruiting for a UCD effort; Developing and delivering UCD training; Interplay of the business model/business requirements and user requirements;
Cost-Justifying a UCD effort.
| Bibliographic details |
Paperback, 560 pages, publication date: APR-2007
ISBN-13: 978-0-12-370608-9
ISBN-10: 0-12-370608-4
Imprint: MORGAN KAUFFMAN
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| Price and Ordering |
Price:
EUR 49.95 GBP 34.99 USD 59.95
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Books and book related electronic products are priced in US dollars (USD), euro (EUR), and Great Britain Pounds (GBP). USD prices apply to the Americas and Asia Pacific. EUR prices apply in Europe and the Middle East. GBP prices apply to the UK and all other countries.
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077/748
Last update: 27 Sep 2008
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