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| STUDENT WORKBOOK FOR THE ADMINISTRATIVE DENTAL ASSISTANT
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 To order this title, and for more information, click here
Second Edition
By
Linda Gaylor, RDA, Dental Assistant Instructor, Baldy View Regional Occupational Program, Claremont, CA
Description
An indispensable companion to the 2nd edition of The Administrative Dental Assistant, this workbook combines the key objectives and content
of the textbook with challenging exercises, putting the information into a practical context. These exercises also work in conjunction
with the tasks presented in the companion CD-ROM, making the Administrative Dental Assistant an even more accurate representation of
the challenges that administrative dental assistants will encounter on the job. This new edition includes an interactive demo CD from
leading software provider Dentrix.
Contents
1. Introduction
2. Orientation to the Dental Profession
3. Dental Basics
4. Communication Skills and Telephone Techniques
5. Written Correspondence
6. Patient Relations
7. Dental Healthcare Team
8. Patient Clinical Records
9. Information
Management
10. Dental Patient Scheduling
11. Recall Systems
12. Dental Insurance Processing
13. Inventory Management
14. Financial Arrangements and Collection Procedures
15. Bookkeeping Procedures: Accounts Receivable
16. Bookkeeping Procedures:
Accounts Payable
17. Office Equipment
18. Computerized Dental Practice
19. Employment Strategies
Appendix: Forms Needed
Bibliographic & ordering Information
Paperback, 160 pages, publication date: NOV-2006
ISBN-13: 978-1-4160-2565-8
ISBN-10: 1-4160-2565-0
Imprint: SAUNDERS
024/237
Last update: 7 Jul 2008
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