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| PRACTICE MANAGEMENT FOR THE DENTAL TEAM
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 To order this title, and for more information, click here
Sixth Edition
By
Betty Finkbeiner, CDA, RDA, BS, MS, Chairperson, Dental Assisting Program, Washtenaw Community College, Ann Arbor, MI
Charles Finkbeiner, BS, MS, Instructor, Business Division, Computer Information Systems Department, Washtenaw Community College, Ann Arbor, MI
Description
This complete procedures manual for management of the dental office details step-by-step instructions for performing essential front office
skills. Changing technology, managed health care, and federal regulations continue to have an impact on the dental office. The sixth
edition is completely updated to reflect a contemporary paperless office along with HIPAA regulations featured throughout. A new Case
Studies feature has been added to each chapter to help students apply knowledge to true-to-life situations. A practice management CD-ROM
from EagleSoft/Patterson Dental Supply is bound into each text.
Contents
PART 1: BUSINESS MANAGEMENT
1. The Business of Dentistry
2. Dental Team Management
3. Patient Management
4. Legal and Ethical Issues
in the Dental Business Office
5. New Technology in the Business Office
6. Office Design and Equipment Placement
PART 2: COMMUNICATION
MANAGEMENT
7. Working with Dental Office Documents
8. Business Record Storage
9. Written Communication
10. Telecommunications
PART
3: BUSINESS OFFICE SYSTEMS
11. Appointment Management Systems
12. Inventory Systems and Supply Ordering
13. Recall Systems
14. Dental
Insurance
15. Bookkeeping Systems/Accounts Receivable
16. Other Financial Systems
17. Infection Control Systems
PART 4: THE DENTAL
ASSISTANT IN THE WORKPLACE
18. Marketing Your Skills
Bibliographic & ordering Information
Paperback, 592 pages, publication date: DEC-2005
ISBN-13: 978-0-323-03382-4
ISBN-10: 0-323-03382-2
Imprint: MOSBY
024/237
Last update: 9 Jun 2008
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