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| DELIVERING IT AND EBUSINESS VALUE
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 To order this title, and for more information, click here
By
Leslie Willcocks, Andersen Professor of Information Management and E-Business at Warwick University Business School, UK.
Valerie Graeser, MBA, University of California at Los Angeles.BS in Computer Science, Duke University., Research Affiliate at the Oxford Institute of Information Management, Templeton College, Oxford University.
Description
'Delivering Business Value from IT' is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of
any IT investment and be linked positively to improving business performance.
Chapters 1,2 and 3 detail an approach to IT evaluation
whilst chapters 4 and 5 build on these by showing two distinctive approaches to linking IT to business performance. The remaining three
chapters deal with a range of evaluation issues emerging as important - specifically Internet evaluation, Y2K and beyond, EMU, quality
outsourcing, infrastructure, role of benchmarking, and cost of ownership issues that practitioners regularly encounter.
Audience
IT/IS managers and directors.
Finance directors.
Commerical directors who are interested in how to evaluate corporate expenditure on IT and IS.
Contents
Introduction - Trends and challenges in IT evaluation; Answering the challenges: lifecycle evaluation and more; Project management and
post-implementation evaluation; Developing a balanced business scorecard for IT; Sink or swim: the evaluation key to IT outsourcing;
E-valuation 1: not business as usual?; E-valuation 2: four approaches; Perennial issues: from infrastrucure and benchmarking to mergers
and acquisitions.
Bibliographic & ordering Information
Paperback, 320 pages, publication date: AUG-2001
ISBN-13: 978-0-7506-4744-1
ISBN-10: 0-7506-4744-2
Imprint: BUTTERWORTH HEINEMANN
Price: Order form
EUR 49.95
GBP 35.99
USD 57.95
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Last update: 29 Aug 2008
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