CONTACT US

Order Information

• How much is my book?
• How do I pay for my goods?
• I wish to contact my Local Support Office by e-mail about product pricing
• How to Place Your First Order
• What are the conditions of sale for books?
• I have a question about the status of my order
• How will I know my order has been placed?

You will receive an email to confirm that your order has been accepted.  The email will include your order number (please quote this if you need to contact our Customer Services Department regarding your order), the date and time of your order, your billing and shipping details and the details of your order.

• Can I cancel my order?

Delivery information

• How much are your delivery rates?
• How long will my order take to get to me?
• How will my order be delivered?
• My order has not arrived yet
• What do I do if I received damaged products?
• Only some of my order has arrived
• How can I return my order?

Credit Enquiries

• How long will it take to get a refund?

Inspection Copy Request

• How do I place an inspection copy request?