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Elsevier Usage Reports: Same Old URL, But Offering Much More
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| http://usagereports.elsevier.com/login.asp |
Hanneke Steuten, General Manager Usage Research, Elsevier, Amsterdam, The Netherlands
Usage reports are just like so many other online entities: They must be continually assessed and improved. Elsevier’s Usage Research Department and User Centered Design Group in recent months got together with Elsevier Account Development Managers to listen to customer feedback and plan changes to the usage reports site and usage reports for ScienceDirect and Scopus. Now you too can see the results of this collaboration.
Visiting the site reveals a new look and feel, and a layout mimicking that of the popular Admin Tool, launched in October 2005. Perusal of the newly upgraded usage reports site further reveals more extensive changes. Implementation of upgraded software means customers can export reports immediately without running them first. The new software also means usage information can be exported to PDF.
Customer access has been increased. “Previously, only some account administrators saw reports per group. Now this feature is available to all administrators at the account level,” said Sonja Lendi, Usage Research Manager for ScienceDirect and Scopus. (Note that as part of the integration of usage reports into the Admin Tool, the term “department” has been dropped in favor of “group.”)
Also, customers can now use the Admin Tool to get access to ScienceDirect or Scopus usage reports. At the Admin Tool registration page, a ScienceDirect or Scopus customer can enter the organization’s nine-digit account number, which begins with S or C, and then receive a code allowing access to the usage reports site.
Another significant, and visible, change has involved the reorganization of ScienceDirect folders and reports. To make ScienceDirect reports easier to use, the names and arrangement of folders have been made more logical. Additionally, journal and book reports have been separated, giving book reports more visibility.
Finally, and proving that sometimes less is indeed better, the following four reports have been deleted:
- Reports 2d and 3d, which were summary reports. (The metrics in these reports are available in other reports.)
- Reports 5a and 5c, which detailed usage of personalization features. (Feedback indicated these reports weren’t needed.)
Though the organization of Scopus reports hasn’t been altered, Scopus customers will benefit from all the layout and access improvements to the usage reports site. Detailed report descriptions and a new navigation guide are available on the librarian info sites for Scopus and ScienceDirect.
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