I first joined Elsevier in 1998 as a Journal Manager, at a time when a large number of pages were being transferred to Shannon from New York. In the summer of 1999 I left Elsevier to spend two years travelling. On my return to Ireland in July 2001 I was fortunate enough to be able to return to Elsevier as a Journal Manager. In this role, I acted as the main point of contact for the editors, reviewers, authors, publishers, and publishing editors for the production of journal issues, both online and in print.

I remained in this role until June 2006 when I moved to the Local Application Management (LAM) Department as Head of Local Application Management. In this role I managed a team of 3. The LAM department is responsible for the management of Computer Aided Production application systems, workflows and related data for Journal Production. The department provides support to local users, and also coordinates all local activities related to the implementation, use and maintenance of systems and workflows for journal production. During this time I also managed a team of 4 Trainers for our Elsevier Editorial System. Our online system for Editors and Authors who publish with Elsevier.

In July 2009 I moved to my current role as General Manager, Operations Continuous Improvement. My role is part of Operations Continuous Improvement (OCI) department one of the 4 departments in the Operations Excellence and Support department. My role is responsible for identifying and leading continuous improvement and projects. Our goal is to drive a continuous improvement culture in Elsevier Operations, where we all come to work believing we can influence the future of our department and the company

Our vision is to create an environment where Continuous Improvement will become a day-to-day part of ones role.  This should lead to one Continuous Improvement philosophy in Elsevier Operations globally.

The role itself is very rewarding, and a large percentage of this is due to the colleagues I work with throughout the global Elsevier organisation.

Mark O’Mahoney