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Edited By
Hendrik N. J. Schifferstein, Department of Industrial Design, Delft University of Technology, The Netherlands
Paul Hekkert, Department of Industrial Design, Delft University of Technology, The Netherlands
Description
The book brings together research that investigates how people experience products: durable, non-durable, or virtual. In contrast to other
books, the present book takes a very broad, possibly all-inclusive perspective, on how people experience products. It thereby bridges
gaps between several areas within psychology (e.g. perception, cognition, emotion) and links these areas to more applied areas of science,
such as product design, human-computer interaction and marketing.
The field of product experience research will include some of the
research from four areas: Arts, Ergonomics, Technology, and Marketing. Traditionally, each of these four fields seems to have a natural
emphasis on the human (ergonomics and marketing), the product (technology) or the experience (arts). However, to fully understand human
product experience, we need to use different approaches and we need to build bridges between these various fields of expertise
Audience
Applications lie mainly in the fields of product development and design, consumer behaviour, and ergonomics. The book is a valuable source
of information for academics, product developers, designers, and marketers in industry.
Contents
Preliminary TOC
Preface
Introduction (H.N.J. Schifferstein & P. Hekkert)
Part I: From the human perspective
IA. Senses
1. On the
visual appearance of objects (Harold T. Nefs)
2. The tactual experience of objects (M.H. Sonneveld and H.N.J. Schifferstein)
3. The experience
of product sounds (R. van Egmond)
4. Taste, smell and chemesthesis in product experience (Armand V. Cardello and Paul Wise)
5. Multisensory
product experience (H.N.J. Schifferstein and C. Spence)
IB. Capacities & skills
6. Human capability and product design (John Clarkson)
7. Connecting design with cognition at work (David D. Woods and Axel Roesler)
8. Designing for expertise (Axel Roesler and David D. Woods)
Part II: From the interaction perspective
9. Holistic perspectives on the design of experience (Gerald C. Cpuchik and Michelle C. Hilscher)
IIA. The aesthetic experience
10. Product aesthetics (P. Hekkert and Helmut Leder)
11. Aesthetics in interactive products: correlates
and consequences of beauty (M. Hassenzahl)
IIB. The experience of meaning
12. Meaning in product use - a design perspective (Stella Boss
and Heimrich Hanis)
13. Product expression: bridging the gap between the symbolic and the concrete (T.J.L. van Rompay)
14. Semantics:
meanings and contexts of artefacts (Klaus Krippendorff and Reinhart Butter)
IIC. The emotional experience
15. Product emotion (P.M.A.
Desmet)
16. Consumption emotions (Marsha L. Richins)
IID. Specific experiences and approaches
17. Product attachment: design strategies
to stimulate the emotional bonding to products (Ruth Mugge, Jan P.L. Schoormans, and Hendrik N.J.Schifferstain)
18. Crucial elements
of designing for comfort (Peter Vink and MIchiel P. de Looze)
19. Co-experience: product experience as social interaction (Katja Battarbee
and Ilpo Koskinen)
20. Affective meaning: the Kansei Engineering approach (Simon Schutte, Jorgen Eklund, S. Ishihara, and M. Nagamachi)
Part III: From the product perspective
IIIA. Digital products
21. The useful interface experience: the role and transformation of usability
(John M. Carroll and Helena M. Mentis)
22. The experience of intelligent products (David Keyson)
23. The game experience (Jeroen Jansz)
IIIB. Non-durables
24. Experiencing food products within a physical and social context (Herbert Meiselman)
25. The mediating effects
of the appearance of nondurable consumer goods and their packaging on consumer behavior (Larry Garber, Eva M. Hyatt, and Unal O. Boya)
IIIB. Environments
26. Office experiences (Christina Bodin Danielsson)
27. The shopping experience (Ann Marie Fiore)
Closing reflections
(H.N.J. Schifferstein and P. Hekkert)
| Bibliographic details |
Hardbound, 688 pages, publication date: DEC-2007
ISBN-13: 978-0-08-045089-6
ISBN-10: 0-08-045089-X
Imprint: ELSEVIER
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| Price and Ordering |
Price:
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USD 185
EUR 135.95
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Last update: 25 Nov 2009
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