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| IT MANAGER'S HANDBOOK: THE BUSINESS EDITION
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To order this title, and for more information, click here
By
Bill Holtsnider, Word Flow, Denver, CO
Brian Jaffe, Senior Vice President of Global IT, McCann-Erickson Advertising
Description
IT Manager?s Handbook: The Business Edition is a MUST-HAVE guide for the advancing technology professional who is looking
to move up into a supervisory role, and is ideal for newly-promoted IT managers who needs to quickly understand their positions. It uses
IT-related examples to discuss business topics and recognizes the ever-changing and growing demands of IT in today?s world as well as
how these demands impact those who work in the field. Specific attention is paid to the latest issues, including the challenges of dealing
with a mobile and virtual workforce, managing Gen-X/Yers, and running an IT organization in a troubled economy. Rich with external references
and written in-easy-to-read sections, IT Manager?s Handbook: The Business Edition is the definitive manual to managing an IT
department in today?s corporate environment.
Audience
Newly promoted IT managers looking to get a handle on the business/management portion of their job; Wannabe managers who want to get better
insight into the jobs and functions they are aspiring to; The educational market where it is important to show that a career in IT includes
more than just 'bits and bytes;' Veteran IT managers who see this book as something to pass along to a protege or rising star; Non-IT
executives (CEOs, CFOs, etc.) who have IT reporting into them and need some insight into the IT world provided to them in language and
concepts they can understand
Contents
1. The Role of an IT Manager
1.1 Just Exactly What Does an IT Manager Do?
1.2 Managers in General
1.3 The
Strategic Value of the IT Department
1.4 Develop an IT Strategy
2. Managing your IT Team
2.1 Keeping Employees
Focused
2.2 Avoiding Burnout
2.3 Employee Training
2.4 Performance Reviews
3. Staffing your IT Team
3.1
Why IT Managers Need to Deal with Hiring People
3.2 Write a Position Description
3.3 Recruiters
3.4 Selecting Candidates
3.5
Outsourcing and Offshore Outsourcing
4. Key Principles of Project Management
4.1 Projects and "Project Management":
A Quick Overview
4.2 Phase One: Scope the Project
4.3 Phase Two: Develop a Project Plan
4.4 Phase Three: Launch the Project
4.5
Phase Four: Track the Project?s Progress
4.6 Phase Five: Close Out the Project
4.7 Decision-Making Techniques
4.8 What to Do
If/When the Project Gets Off Track
4.9 Useful Project Management Techniques
4.10 Funding Projects
4.11 Multiple Projects: How
to Juggle Well
4.12 Dealing with Non-IT Departments on a Project
5. Changing Companies
5.1 The First Day
5.2
The First Month
5.3 Two IT Departments: What Happens if Your Company Merges with Another?
6. Budgeting
6.1
The Budgeting Process
6.2 The Difference between Capital vs. Operating Expense Items
6.3 Lease vs. Buy: Which One Is Better?
6.4
Other Budgeting Factors to Consider
7. How to Deal with Vendors
7.1 Dealing with Vendors
7.2 Key Evaluation
Metrics
7.3 Getting Current Information
7.4 Purchasing Sources
8. IT Compliance and Control Issues
8.1 The
Importance of Compliance to IT
8.2 The Rules
8.3 How to Comply with the Rules
8.4 Hidden Benefits of Complying with the Rules
8.5
Methodologies and Frameworks
8.6 It?s Not Just Regulatory Compliance
8.7 Additional References
Bibliography
Glossary
Index
| Bibliographic details |
Paperback, 392 pages, publication date: SEP-2009
ISBN-13: 978-0-12-375110-2
Imprint: MORGAN KAUFFMAN
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| Price and Ordering |
Price:
EUR 28.95
GBP 23.99
USD 39.95
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Last update: 10 Nov 2009
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