 |
|
| CONFIGURATION MANAGEMENT METRICS
| |
| | |
|
|
To order this title, and for more information, click here
By
Frank B. Watts, EC3 Corp
Description
Configuration Management (CM) has become a key strategy for successful manufacturing companies. Controlling the design documentation
throughout its lifecycle and knowing what is in the product is imperative for quickly moving a new product to the marketplace, identifying
and making necessary changes as fast as possible. CM is similarly important to efficient, high quality and low cost supply chain and
production processes. It is also critical to maintenance, repair, retrofit, service parts provisioning as well as the elephant in the
room – liability protection. Fast, accurate, efficient, documented, measured and well understood Configuration Management is also critical
to profitability.
Frank Watts' Configuration Management Metrics gets engineers and managers up and running with Configuration
Management measurement, reporting and benchmarking strategies designed to deliver world-class manufacturing outcomes.
About
the Author
Frank Watts is a consultant with nearly 50 years of industrial and consulting experience. He has founded
his own company to specialize in Configuration Management. Mr. Watts has guided the development of the engineering change control process
at many companies, making significant contributions to improve new product release processes, install MRP/ERP systems and new numbering
systems, and help companies attain a single BOM database, and guide reengineering of the Configuration Management processes. He
is author of three editions of the Engineering Documentation Control Handbook.
Audience
Engineering designers and managers; anyone involved in configuration management functions
Contents
Acknowledgements
Preface
Chapter 1 Introduction
- What is CM?
- Setting
the stage for innovation
- Bridge the gap
- CM processes
- Why is measurement important
- Importance/urgency
of metrics
- CM process ladder
- Process quality
Chapter 2 Metrics and process requirements
- Timeliness of reporting
- The first step to improvement
- Not enough data/too much data
- Metric
formats
- Thru-put time
- Frequency of reporting
- Policy and procedure requirements
- Work in process
and thru-put time
- Getting management's attention
- Management champion
- Training metrics
- Setting
goals
- Tooting your horn
- Facts database
- Benchmarking
- Benchmarking survey – general
Chapter 3 New item release
- Release standards, definition and rules
- New product time
to market
- Release process flow diagram
- Release activity data
- Release activity summary
- Release – sorting out what's important
- Development process case study
- Release in lead time
- Release time benchmarks
- Support and manufacturing process documents
- Other engineering release metrics
- Release process quality
- Release phase status
- Benchmarking survey – release process
Chapter 4 Order entry and fulfillment
- Order entry process
- Order fulfillment
- Promise to deliver
- Make to order
- Design to
order
- Make to print
- Make to stock
- Order entry and fulfillment process quality
Chapter
5 Bill of material (BOM) process
- BOM process standards
- Part number assignment
- Item master
file
- Multiple BOMs
- BOM reconciliation and correction
- New product BOM status
- BOM levels
- Benchmarking survey – BOM process
Chapter 6 Request process
- Request process
standards
- Request flow diagram
- Request action items list
- Request process time metrics
- Request
rejection is OK
- Benchmarking survey – request process
Chapter 7 Ancillary processes
- Deviations
- Deviation standards
- Deviation to make a fast change
- Service parts
- Publications
- Failure reporting
Chapter 8 Change cost
- Benchmarking survey – change cost
- Cost standards
- Average cost of a change
- Payback
- Market demand
- Cost metric and application
- Real cost reductions
- Other possible cost metrics
- Bottom line
Chapter 9 Change
process
- Change standards
- Interchangeability
- Change class
- Change control process
flow
- Engineering phase
- Technical release/point of no return
- Configuration Management phase
- Manufacturing
phase
- Change process summary
- Case study
- Engineering phase metrics
- Point of no return metrics
- CM phase metrics
- Manufacturing phase metrics
- Total change process time
- Change process quality
- Benchmarking survey – change process
Chapter 10 Field changes
- Field change
standards
- Field change process flow
- Field change order metrics
- Field installation performance
- Field
change volume
- Benchmarking survey – field changes
Chapter 11 Definitions
- Data
dictionary
- Acronyms and terms
- Summary
- List of figures
- List of tables
- Index
| Bibliographic details |
Paperback, 280 pages, publication date: SEP-2009
ISBN-13: 978-0-08-096445-4
Imprint: WILLIAM ANDREW
|
| Price and Ordering |
Price:
EUR 52.95
USD 74.95
GBP 44.99
|  |
Books and book related electronic products are priced in US dollars (USD), euro (EUR), and Great Britain Pounds (GBP). USD prices apply to the Americas and Asia Pacific. EUR prices apply in Europe and the Middle East. GBP prices apply to the UK and all other countries.
|
See also information about conditions of sale & ordering procedures, and links to our regional sales offices.
|
999/999
Last update: 3 Oct 2009
|
|
| |
| | |
|
|
| |
Home | Elsevier Sites | Privacy Policy | Terms and Conditions | Feedback | Site Map | A Reed Elsevier Company