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| IMPLEMENTING SIX SIGMA AND LEAN
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A practical guide to tools and techniques
To order this title, and for more information, click here
By
Ron Basu, Director of Performance Excellence Limited, Associate Faculty, Henley Management College, UK
Description
This is a comprehensive, user-friendly and hands-on book that is a single source of reference of tools and techniques for all quality
practitioners.
Implementing Six Sigma and Lean covers the basics of how to manage for consistently high quality and gives good coverage
of both simple tools and advanced techniques which can be used in all businesses. This book provides guidance on how to use these tools
for different situations such as new start-up companies, stalled projects and the constant achievement of high quality in well-established
quality regimes.
Case studies are included that encourage the reader to respond in a practical situations and provide a good learning
resource for courses. There are summaries of key elements and questions with exercises at the end of each chapter.
Audience
Quality managers, practitioners and consultants. Members of quality organizations and associations, including the American Society for
Quality (ASQ--more than 100,000 individual and organizational members).
Contents
PART 1: THE FOUNDATIONS OF QUALITY
Chapter 1: Quality and Operational Excellence
Chapter 2: History of Quality Movement
Chapter 3: Scope
of Tools and Techniques
Part1: Questions and exercises
PART 2: TOOLS
Chapters 4 to 8 Introduction
Chapter 5 Tools for Measurement
Chapter
6 Tools for Analysis
Chapter 7 Tools for Improvement
Chapter 8 Tools for Control
Part 2: Questions and exercises
PART 3: TECHNIQUES
Chapter 9 Quantitative Techniques
Chapter 10 Qualitative Techniques
Part 3: Questions and exercises
PART 4: IMPLEMENTATION
Chapter
11 Making it Happen
Chapter 12 Case Studies
Part 4: Questions and exercises
Appendix 1 Management Models
Appendix 2 Introduction to
Statistics
Appendix 3 Random number table
Appendix 4 Answer to numeric questions
| Bibliographic details |
Paperback, 376 pages, publication date: OCT-2008
ISBN-13: 978-1-85617-520-3
Imprint: BUTTERWORTH HEINEMANN
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| Price and Ordering |
Price:
EUR 43.95
USD 54.95
GBP 29.99
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Last update: 25 Nov 2009
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